Update - Excessive Idle Time and a PO'ed Customer

[River-Runner]

Hi Guys: Update on my rising oil level issues with my dealer.



Picked up my truck after being at the dealer for three days to investigate the increasing oil level issue.



Dealer now says it is normal for all 6. 7's to have an oil level that is about a half an inch onto the steel cable above the plastic on the dipstick. Dealer says every one he has looked at has an oil level like that and I shouldn't worry. He cannot explain why the dipstick has a specified oil level an inch below my level, but that it is just normal. Also says there must be some "unknown" reason why the level also increases over time.....



I'm not trying to make mountains out of mole hills, but I would imagine if there is a problem due to oil dilution, it will be on my nickel after the warranty is gone.



This is a 5 Star dealer in Wilsonville, OR - what should I do now? Who do you go after to get some help from Dodge? Dealer will not give me a number for a specific person to contact at Dodge - says to go the 1-800 route.....

 

[sag2]

Just posted on the other thread, but I would advise the same for your truck. Have a sample done and quit stressing. Ask the dealer if he will pay for it. It's less than $30 so I suspect for the peace of mind he will agree to it.

 

[AABEN]

River Runner You can go to carsondodgechrysler support they have a good post. You can ask them on their web sight. they will get back to you about this---GOOD LUCK---BEN

 

[River-Runner]

River Runner You can go to carsondodgechrysler support they have a good post. You can ask them on their web sight. they will get back to you about this---GOOD LUCK---BEN

I went to that site and it looks great. I wish John Holmes had not retired, he appears to be a wealth of info! I registered there and will inquire from the group about my oil level increase issue.



Thank you,



River-Runner