With the past service I’ve received from the local dealers, I wasn’t expecting much going in today. I was hopeful, but not surprised. Today’s visit started off not good. Service manager comes out and asks why I’m there. I tell him right rear axle seal is leaking and I have wet soot blowing out of a gasket under the hood. I open the hood to show him. He says, oh, that’s normal. Most people don’t know that these diesel engines emit a lot of carbon and sometimes it leaks thru gaskets, completely normal. My 16 year old son says to him, you did not just say that. That’s the dumbest thing I’ve heard in a long time. YOU must not know much about diesels. Is there someone else here we can talk to? The guy just walked away.
Then, the mechanic comes out of the shop a while later and asks me to come with him. He brings me to my truck up on the lift and says, who told you the axle seal was leaking? I said, I did. He says, how did you come to that conclusion? I said, well, I’m not an ase certified mechanic, but even I can see where the diff fluid is sprayed all over the dust shield, axle tube, rim and tire. If you get close enough, you can even smell it. The mechanic says to me, I saw it, but his boss wanted me to show him.
This is the kind of stuff people have to put up with at dealerships around here.
Attention: TDR Forum Junkies 
