What if the dealer refuses to fix.. what do you do??

[roperteacher]

Ok, as many of you know,I had the rear diff fixed about 2200 miles ago. Now between 65-70 it is howling a bit. . not real bad. . YET... . took it in for another issue and had them check it again. . they heard the noise and said " Normal" and that " I had lots of warranty left" ... I explained how on here TDR members were having the rear axles replaced... they refused to do it at this time as the noise did not warrant it. On the ticket it says " Could not replicate customer concern at this time" How can I force them to replace it?? Call D/C????? THanks!!!

 

[GFritsch]

Not sure where homeland is for you. Is there other dealers around? Post location and maybe get refferals to good dealers to try?

 

[roperteacher]

Drove it tonight... . seems fine... . the howl is only between 67-70. . I can probably manage that! LOLOL Homeland is in SOuthern Calif. I am near Hemet, Riverside, area. I have heard that Frahm dodge in Norco is really good. I still haven't even tried the dealer I bought it from. They are about an hour away... . trying to stay close to home... I think the noise is not to bad. .