Disclaimer: ranting and venting.
I had my truck into a local shop on Friday, 03/28/2014 for service: annual state-required inspection, remove studded snow tires and mount summer tires, and grease front drive shaft double-cardan universal joint.
(1) I left written instructions that the truck has a Tire Pressure Monitoring System (TPMS) with a light load setting; I wrote that 70 psi be placed in the front tires and 55 psi be placed in the rear tires. The TPMS takes some time to work after you start the truck; I an error message on the dash display as I was driving home after picking up the truck. The front tires were inflated to slightly less than 50 psi and the back tires were inflated to a little more than 60 psi. I had to stop and properly inflate the tires, which cleared the error message.
(2) I use the truck primarily for towing and highway driving. I started out on a trip to Washington, D.C., on Tuesday, April 1, 2014. I had not used the truck apart from driving home. I noticed a vibration in the front end at around 50 mph as I entered I-90; the vibration disappeared at around 60 mph. I turned south on I-79 and could move a little faster; as I drove south on I-79, I noticed the vibration return again at between 65 mph and 70 mph. The vibration in the front end was quite pronounced at these speeds. I slowed and exited the interstate at the first opportunity and checked all the wheel lug nuts; they were tight. I checked the tire inflation, which was also acceptable. I got back on I-79; the vibration was still quite pronounced between 65 mph and 70 mph. I slowed and pulled off at the next exit; I went the Walmart service center right by that exit and had them remove and balance the four wheels/tires. The service person would not say one way or the other whether the tires were poorly balanced, but did note that all weights were removed and a complete balancing was performed for each tire. I watched the service person spend between five to ten minutes balancing each tire. I resumed heading south on I-79. I immediately varied my speed between 60 mph and 80 mph but detected no vibration of any type. I continued my trip to Washington, D.C. and returned; I did not detect any further vibration from the front end at any time.
Now, I am not a gearhead; I'm a newby with a whole one year of experience with my truck. But, I could reason my way through that one: truck ran fine on the highway before the tire swap - vibrated like crazy after the tire swap.
That useless service cost me a $100 bill.#@$%! What does a guy have to do - buy every tool for every task and do every thing himself? And how in the world can someone do a job so bad that Walmart looks great in comparison?
This a great big pile of the excrement of the male bovine - no doubt about it.
Well, I feel a little better now.
I had my truck into a local shop on Friday, 03/28/2014 for service: annual state-required inspection, remove studded snow tires and mount summer tires, and grease front drive shaft double-cardan universal joint.
(1) I left written instructions that the truck has a Tire Pressure Monitoring System (TPMS) with a light load setting; I wrote that 70 psi be placed in the front tires and 55 psi be placed in the rear tires. The TPMS takes some time to work after you start the truck; I an error message on the dash display as I was driving home after picking up the truck. The front tires were inflated to slightly less than 50 psi and the back tires were inflated to a little more than 60 psi. I had to stop and properly inflate the tires, which cleared the error message.
(2) I use the truck primarily for towing and highway driving. I started out on a trip to Washington, D.C., on Tuesday, April 1, 2014. I had not used the truck apart from driving home. I noticed a vibration in the front end at around 50 mph as I entered I-90; the vibration disappeared at around 60 mph. I turned south on I-79 and could move a little faster; as I drove south on I-79, I noticed the vibration return again at between 65 mph and 70 mph. The vibration in the front end was quite pronounced at these speeds. I slowed and exited the interstate at the first opportunity and checked all the wheel lug nuts; they were tight. I checked the tire inflation, which was also acceptable. I got back on I-79; the vibration was still quite pronounced between 65 mph and 70 mph. I slowed and pulled off at the next exit; I went the Walmart service center right by that exit and had them remove and balance the four wheels/tires. The service person would not say one way or the other whether the tires were poorly balanced, but did note that all weights were removed and a complete balancing was performed for each tire. I watched the service person spend between five to ten minutes balancing each tire. I resumed heading south on I-79. I immediately varied my speed between 60 mph and 80 mph but detected no vibration of any type. I continued my trip to Washington, D.C. and returned; I did not detect any further vibration from the front end at any time.
Now, I am not a gearhead; I'm a newby with a whole one year of experience with my truck. But, I could reason my way through that one: truck ran fine on the highway before the tire swap - vibrated like crazy after the tire swap.
That useless service cost me a $100 bill.#@$%! What does a guy have to do - buy every tool for every task and do every thing himself? And how in the world can someone do a job so bad that Walmart looks great in comparison?

This a great big pile of the excrement of the male bovine - no doubt about it.
Well, I feel a little better now.