I'm trying to load a new program. When I plug the Smarty into the computer, it used to say "new hardware found" on my screen in the lower right hand corner and I would click on it. Now, I plug it in and it just makes a sound. There's no message at all except an occassional "hardware can't be found" message that has popped up twice. Has anyone got any ideas? Also, I did not set my truck back to stock before trying to reprogram it. Will this make a difference? Thanks. .