Update
OK, here goes a long story with mixed results, finally installed one that works after the third try.
First Lockpick I installed left a nobus error message and I had little function of anything in the cab to include it would not start. Called tech support and he had me change the jumpers to different pins, after several attempts we got it to come on with no error messages, so I buttoned it up and once I turned it off it would not come back on. So he had me change the jumpers again to new positions and could not get it to come on at all any more. So after another $250. 00 (refund when they receive bad one) and another week of waiting for my new Lockpick to arrive, I take pictures of the new one to make sure the jumpers are noted for trouble shooting and to make sure the tech can verify that is where they are supposed to be.
I install it, and now it won't do anything and went through it again with the tech. He had me do the same thing as the first one was troubleshooted, except this time no radio function at all. keep in mind it takes a couple of phone calls and waiting for the tech to call me back each attempt. The last conversation I had with him was, he would call me back to confirm the return and explained there is no reason for it not to be working. Well, he never called me back and when I contacted sales and was requesting permission to return both Lockpicks, I was told that there was a message for me when I called, to let me know he was building a new older version box and to send back all items received so far which included the harnesses.
I received the new older version yesterday (3/9/12) with all of the same harnesses that was in the first box. Because I had to remove the old harness that I had customized for my install for the truck, I had to make a new one all over again. I think the tech thought that there was a problem with the old harness and just to make sure wanted me to install it with a new harness. This time I was only going to try it one time, and if it didn't work then I would demand all of my money back to include shipping costs. Well it worked, and did everything it advertised it could do. You would think that was the end of the story.
As the late Paul Harvey would say "and now the rest of the story". Now I have an Airbag trouble light coming on at random intervals and it only stays on for a few seconds. So I google a search for other possible units doing the same and found out it was an issue in the older versions, or maybe anyway. Remember I was told they were building an older version Lockpick. It could still be an issue, but there have been other problems sort of related to way it communicates with the navigation and the truck. Like when you turn on your fog lamps, the reverse camera would come on. I can live with the Airbag light, if that is all that happens. My gut tells me to remove it and request a full refund, but if that is the only issue its worth keeping.