First Time Cummins Owner - Can You Recommend a Good Service Repair Shop

[Kojack]

Just purchased my first Cummins. I'm trying to plan ahead here and will need a good service repair shop in the Los Angeles area. I actually live in Santa Fe Springs near the 605 and 5 fwy. I don't want to go to the dealer as I have had bad experiences with dealers before. Can anybody recommend a good tech/mech in this area? Thanks in advance for your help guys.

 

[SnoKing]

Hopefully you bought a extended warranty, as these trucks have become very complex. So other than oil and filter changes you will be using the dealership service.

This is the second warranty that I have every purchased, the first was on a VCR player that never broke.

I bought the 120k/8 year warranty.

Snoking

 

[Kojack]

Hopefully you bought a extended warranty, as these trucks have become very complex. So other than oil and filter changes you will be using the dealership service.

This is the second warranty that I have every purchased, the first was on a VCR player that never broke.

I bought the 120k/8 year warranty.

Snoking

For now I would be happy with a shop that is decent enough to trust with my oil changes.

 

[Wayne M.]

Hi Kojack, please consider creating a signature including details about your truck, so we can have an idea of just how complex your rig is.
Thankfully I haven't really needed a shop for repairs, but I do need one for emission testing. I use a local truck repair shop who is also a Cummins warranty facility. I know they also have Chrysler diagnostic equipment and have a good reputation via word of mouth. They ain't cheap, but if I ever needed something I couldn't do- that's where I'm going. Years ago, when my rig still was covered under the 3/36, there was a production run that had leaky fuel pumps and mine was included. With a bit of homework, I found out about a dealer 25 miles away in another state that employed a Cummins specialized technician. I was fortunate that they were willing to take my claim and that he would do the job, and they did a fantastic job. Not all dealers are bad.

 

[Kojack]

Thanks for the tip Wayne. Will do.

 

[Kojack]

Ok I think I got it...

 

[NIsaacs]

Nice! We need pic's! Is it 4x4 and crew cab?

Nick

 

[Kojack]

Nice! We need pic's! Is it 4x4 and crew cab?

Nick

Crew cab with 2wd. I know I know I regret not getting the 4X4 but I'm in Los Angeles and I really wouldn't use it. It was between a SLT 4X4 or a Laramie 2wd. I'll get a pic as soon as I figure out how to get it on here.

 

[Wayne M.]

Pictures are easy on a smartphone. Just hit the little picture frame over this quick reply dialog box.

I see it's a 2016. I really would consider a Chrysler/Mopar warranty covering at least the electronics for as long as you plan to own it.

 

[Bob4x4]

With all the tech on the 4th gen dealer service will be required. If it were me I would build a relationship with a service advisor early on and you will be golden.you have an expensive vehicle spend a few bucks to protect your investment