Archived 04 Ram 2400 Cummins under warranty but no help from factory

[DHawkins]

My 2004 Dodge Rams fuel transfer pump went out and I had it towed to the nearest dealership. I was told it was still under warranty and it would be replaced for a hundred dollars. I call 4 days later and am told they cannot locate a pump and that there is a national backorder for this part. It has been a week and when I call Dodge I am told they don't have any idea when they can get a pump. Today I was told that the economy has caused some plants to close that make the pump.

My question is: Is there any recourse I have to get my truck to work. Or is Chrysler going out of business and I am just screwed.



Dave

 

[KLauber]

Replace it with a FASS or Airdog transfer pump. Just do it cause who knows if Chryselr is going to survive. $526 at Huckstorf Diesel in WI.

Ken

 

[DHawkins]

Thanks I checked into it. I will order one, and maybe talk to a lawyer about dodge and their warranty.

 

[AllianceDiesel]

dhawkins, I just sent you an email

 

[JDiepstra]

Ask the dealer to pay for the AirDog instead.

 

[AllianceDiesel]

good luck, they won't and can't do it because it isn't a mopar part getting put on the truck, trust me we tried doing it when I worked at the dealership.

 

[tolmsted]

Thanks I checked into it. I will order one, and maybe talk to a lawyer about dodge and their warranty.

I feel your pain. Good luck about talking with a lawyer. Just a waste of time and a bottomless hole. Sorry to rain on you, good luck.