I used the Cummins contact us form to ask about biodiesel and warranty, and the apparent discrepancy between the statement that the use of B20 is only approved in government and fleet vehicles and the statement that the use of B20 is not approved in the Ram 2500. This is what I got back today.
"Good morning George,
Cummins doesn’t own the warranty for the engines that are in a Dodge Ram. Chrysler purchases the engines without warranty so they can apply their own warranty and make any type of changes to the engine they want. So, I’m sure the B20 options components can be ordered, but it would be ordered and installed by a Dodge dealership.
Cummins nor Fleetguard offer anything that you can put in the fuel so you can use higher grade fuel than B5. We have filters that are made for biodiesel but the biodiesel can affect other rubber gaskets within the system and other components.
I’m not sure what to tell you about using your engine in an area that has higher than B5. Cummins nor Chrysler can predict which gas stations will have Biodiesel and which ones won’t. Biodiesel wasn’t that big of a deal a few years ago. Now it is showing up everywhere.
Thank you for contacting Cummins.
Mark
Customer Care Representative"
So, if this is correct, the moral of the story is that nothing you read on the Cummins site re:warranty means anything. Use of biodiesel in the Ram CTD is between the owner and FCA.
Al
Al, this isn't at you at all.
Can Cummins be anymore vague?

"but the biodiesel can affect other rubber gaskets within the system and other components." I suggest you ask the clueless dips#it to name specific components on the Cummins that is affected and what parts Chrysler changes, or can be ordered, for higher 20% bio. Tell Cummins to be specific or STFU!
FCA has an "out" for their warranty putting their "worthless filter system design" on you by expecting pristine diesel fuel to be used. Bad fuel = voided warranty claim. As Proven since GM's 5.7L Olds issues America's diesel is anything but and further proven by the standard practice of massive dual diesel filters/separators truckers run.
The Duramax we ran using similar injection equipment as the HPCR Cummins did not have any rubber related issues using B99 - more or less straight Biodiesel. The primer did have to be resealed, but, it's a known weak point anyway. Again the unsaid reasons for not using high % of biodiesel is:
1) Higher NOx emissions when trying to certify the engine to EPA specs. This is not your local lax emissions test station.
2) Cold weather gelling. (Depends on where you live and temps as to the % you can run.)
3) Engine oil dilution.
4) Extra water the Biodiesel adsorbs making the cheap factory filter/separator setups useless.
5) Possible Lift pump issues as most OEM lift pumps have the valves eaten out by leftover Meth. (Not a Duramax problem as they don't have one.)
6) Bugs in fuel episodes made 1000X worse with bio.
7) Shorter fuel storage life. (Just look at the issues seldom used boats have with bio!)
8) 10% less MPG on high % of biodiesel.
Over time Bio is harder on seals and rubber hoses. But, B5 'tolerance' may be stock rubber parts with reduced life being the trade off. Hoses get soft and can collapse or kink sooner than on #2 diesel. For example Modern replacement 1/8 Fuel return hoses sold for the injectors on 6.2/6.5 diesels fail and leak faster with bio use than the OEM hoses from the 90's.
Come to think of it the biggest issue I ran into was fuel level sensor failures - so common on #2 or gasoline cars that I can't for sure say it was 100% a bio problem. Better sensor designs are out there, but, OEM's don't use them. (Aside of bugs in fuel episode wiping out an entire injection system from the tank to the injector tips and everything in between.)
At the end of the day Biodiesel is a EPA certified road fuel. The OEM's are putting us between the Government and their own refusal or inability to deal with Biodiesel. (The NOx emissions difference is an extreme OEM problem to attempt to solve for sure.) By selling higher % of Biodiesel the Government is quietly decertifying diesel engines that were not designed and certified on Biodiesel due to higher NOx emissions on Biodiesel. Sure Soot is less on Bio but all emissions are tightly monitored/tested for an engine to be EPA certified.
Helpful hint: make sure your insurance company covers fuel system damage as I had American Family worm out of a bugs in fuel claim because 'it happened over time'. Needless to say I am no longer with them.