Here is a nice story copied directly off of Diesel Stop (the Ford PSD Website) entitled: "My truck [2003 6. 0L] was down for 17 days. " Enjoy the read and then make up your mind about getting a Ford or Dodge... .
short story. turned left truck stalled wouldn't start had it towed in. first they said dirty truck no maintence ford wants to see srevice records. major engine damage might need new engine. gave em service records ford autorized repair took a week. then it needs an oil pump and common rail is cracked. 10 days later i pick it up and this is what is on my service report:
1 manifold assy fuel inj supply tube
1 hose assembly fuel tub
1 kit eng gskt timing cover
1 sensor crankshaft front oil
4 nozzle assy fuel injection (injectors)
"performed hard start diag checked fuel sys for psi checked intake and exaust for restrictions and fuel sys for restriction charged batterys due to excessive crank drained battery moniterd pids icp no icp psi present cecked engine oil psi at low oil pump no oil psi present removed oil relief port primed oil pump tried to start vehicle with oil psi gauge installed did not recieve any psi at pump removed front end of vehicle front bumper a/c condensor turbo cooler trans cooler radiator fan assembly and front engine cover to gain access to oil pump assembly replaced pump reinstalled front ed attempted to start vehicle would not start retested system moniterd pids icp ipr vehicle did have low oil psi present removed both valve covers inspected oil feed rails all ok blocked both cyl head injector feed rails individuly while monitoring icp pid found pump psi shot up to 2000 psi when right cyl head blocked removed and replaced right side injectors and replaced reinstalled coversand assembled engine started engine repair verified q/c check ok"
the people that had to deal with my truck went through hell with both the truck and ford. my ordeal with this thing is utterly amazing and almost unbelevable. the poeple at sunrise ford did all they could do to make it as painless as possible (thanks for the hyundai). my service advisor was intelligent and understood the issues clearly but still had a hard time getting this this done. there are some cosmetic problems with my truck that occured while they had it and i was assured they would be taken care of no problem. despite all the issues that arose i am very happy with this dealership. i get the impression that they are getting the short end of the stick also. i will always give my business to this dealer and would recommend them to anyone in southern california.
That said i am very concerned about the reliability and safety of this ford product. i am going to try and get an extended warrenty or i am going to lemon law this truck.
Thanks to everyone at sunrise who worked on my behalf to get my truck going again.
Hee Hee they were nice to him and gave him a Hyundai loaner car for 17 days while his $40K truck was broke... Yeah, go buy the Ford...
