2006 Dodge engine - now $3800+ & no warranty

[JRG]

COME ON!!!



WHY ARE YOU EVEN STILL DEALING WITH THEM!!! Spend your money at a Cummins shop! They say your warranty is gone anyway!!! Prob cheeper @ Cummins too!!!



JRG

 

[john3976]

COME ON!!!



WHY ARE YOU EVEN STILL DEALING WITH THEM!!! Spend your money at a Cummins shop! They say your warranty is gone anyway!!! Prob cheeper @ Cummins too!!!



JRG

I don't think Cummins will work on the new third gens due to the engine computer, Dodge will not share the programs with Cummins, so I have read in these forums.

 

[JRG]

Reguardless, have a different INDEPENDENT shop do the work!!!!



Besides, you don't need any "programs" to install injectors.



JRG

 

[john3976]

Reguardless, have a different INDEPENDENT shop do the work!!!!



Besides, you don't need any "programs" to install injectors.



JRG

No you don't, but you do need to find out why the injectors are failing, and if they can't read the computer to find out what is being sent to the engine then it is kind of a waste of time to just keep throwing parts at it.

 

[GFrance]

With all these warranty denials I've been reading about over the 3 yrs I've been on this board & others. I'm surprised we haven't heard of anyone driving there rig into a dealership or corporate headquarters & going postal.

 

[Vaughn MacKenzie]

With the other warranty denial stories I'm seeing maybe it's time to get the media involved. Like 60 Minutes or Dateline NBC.

 

[Coolslice]

I feel for you brother. My truck lost power the other night while driving through my neighborhood. I'm now scared that something is "not right" with my truck. I have some minor mods so I accept the fact that my warranty is pretty much useless. I don't want to be faced with a $10,000 nightmare if I can avoid it.



All this coupled with the fact that DC seems to be looking for ways to void warranties along with the fact that diesel fuel looks to be more expensive than gas from here on out makes me feel that I need to go back to Toyota asap and get a truck that I feel confident driving made by a company I know will stand behind it's product. JMHO.

 

[fkovalski]

... All this coupled with the fact that DC seems to be looking for ways to void warranties along with the fact that diesel fuel looks to be more expensive than gas from here on out makes me feel that I need to go back to Toyota asap and get a truck that I feel confident driving made by a company I know will stand behind it's product. JMHO.

I never thought I would think the same thing! My truck is completely stock. I don't want the dealer to even think I have something under the hood just because I have gauges!

 

[redfuelrules]

do you know the problem is actually the injectors?

The local dodge dealership basically told my brother all of the same things regarding his injectors, replaced 1 once, with STAR permission, then eventually replaced all 6. Told him everything was fixed and had him pick his truck up. Turns out the truck couldn't even leave the lot under its own power. So they apologize and keep it, get star approval and replace the cp3. Meanwhile this has taken 34 days in the middle of plowing season. When the truck still won't run, they give up on the pin-the-tail-on-the-donkey approach and actually tare into the engine. Turns out that a valve dropped in the #6 cylinder. With star approval, and after waiting through a national back-order, they replaced the entire engine. Took close to two months total, during which time both DC and the dealer refused to give him a loner truck. By the way, calling the regional rep did absolutely nothing except **** the service manager at the dealer off.



Moral of the story is, find a lawyer and a competent ind. mechanic like others have said. I wouldn't take the dealer's or star's word for it that the problem will simply be cured with injectors.



Based on DC's handling of warranty claims on the cummins, they should offer the diesel engine at a significantly lower price without a DC engine warranty, for those interested in going that route.



Best of luck.

Ben

 

[Cummins Cowboy]

I thought if your truck was in the shop for any longer than 30 days, during the warranty period that you had grounds for a lemon law claim

 

[klenger]

Sounds like a good reason to get an extended service contract. You get a loaner after 1 day. I'm sure it wouldn't help with plowing, towing a 5th or gooseneck, etc, but at least you would have transportation and DC would have some incentive to get your truck fixed.

 

[redfuelrules]

Thats interesting about the extended service contract - I've never really considered one, but small things like the 2nd day loaner can probably make a big difference in the overall warranty process. The lemon law after 30 days comment is also very interesting, knowledge like that can probably help people negotiate better warranty service in lemon law states.

 

[y-knot]

GUY'S... ... ... This is the same old crap that comes up every month on the TDR web site, you think everyone would have gotten the message by now?????



If you modify your Dodge/Cummins truck be prepared to except the consequences..... In your case, you thought you would never get bit because you trade your truck off every year. Well, the odds have caught up with you, and you lost.

 

[john3976]

GUY'S... ... ... This is the same old crap that comes up every month on the TDR web site, you think everyone would have gotten the message by now?????



If you modify your Dodge/Cummins truck be prepared to except the consequences..... In your case, you thought you would never get bit because you trade your truck off every year. Well, the odds have caught up with you, and you lost.

You are one of the reasons DC, Ford, GM, Toyota, Nissan, Honda and the others get away with denying warranty, you just give up and bow down to them even when they fail to provide proof that a mod was the cause of the failure.



I posted a link in another thread where DC denied warranty but come to find out, the mod had nothing to do with the failed item, it was a DC part that failed and fails on stock trucks at the same rate.



Here it is for you to review: http://thepowershop.com/index.php?pr=Wingprayer2



Here is some more on Dodge: http://thepowershop.com/index.php?pr=Itiswarranty

 

[AMink]

I thought if your truck was in the shop for any longer than 30 days, during the warranty period that you had grounds for a lemon law claim

It sounds like the warrenty was voided. Probably no warranty period anymore. But I'd still be fighting about the crapped out injector that went bad w/no mods.

 

[JonathanBurk]

GUY'S... ... ... This is the same old crap that comes up every month on the TDR web site, you think everyone would have gotten the message by now?????



If you modify your Dodge/Cummins truck be prepared to except the consequences..... In your case, you thought you would never get bit because you trade your truck off every year. Well, the odds have caught up with you, and you lost.

Learn to read...



My complaint isn't that they voided the warranty, I was willing to pay and did pay for the repairs.



My complaint is that:

A) It took them 34 days to diagnose the issue, and another 6 to fix.

B) I paid $1100 for injector #3 repairs, drove it home, and it broke the next day.

C) They mis-diagnosed the issue, and want to charge me that same $1100 to replace injector #3 again, plus other parts that need replacing.

D) They were aware this may happen, but because I'm no longer under warranty they figured they could just charge me to do it, and if it didn't work, oh well, they can charge me again.

E) It's been 47 days without my truck now, and it's still not fixed.

F) 3 dealerships I have talked to are very familiar with the problem, and say they have done this several times before, not just with modified trucks



So learn to read... my main complaint is that they mis-diagnosed it and want to charge me for the same work again. I understand having to pay for the other parts that need replacing, but if they had done it right the first time, I wouldn't have to pay for injector #3 repairs twice.

 

[Alphacowboy]

ok, hate me for saying this... but buy an extended warranty from your dealer... BUT, hopefully they are a GM dealer as well... ok, ok, ok, sounds funny, but when I bought my 2000 Ram, I bought a GM extended service plan, and not once did I have problems getting it fixed... sounds stupid, but it worked for me!





John, I know you feel screwed on this, but take it as a lesson. I dont understand why you would have let the dealer even touch it and fix it after they said your warranty was voided. I would have said forget it, i will have it towed to my local diesel shop and have them fix it. No way in hell I would pay the dealer to fix it.

 

[Parks]

Well, This thread is going no were.

I think Jonathan has made it clear to everyone that he is not disputing the warranty issue. I applaud him for stepping up and doing what is right. I wish you the best of luck with your problems with DC.



As far as the rest of you wanting to bring personal issues with other members or your warranty issue into this thread... . take it somewhere else. So take it as warning not to let this get out of control.

Thank you

Brandon

 

[2Gen3Gen]

How about just closing the thread? I think everyone has just about covered everything and then some! :-{}

 

[Parks]

I will give it a little longer.