2006 Dodge engine - now $3800+ & no warranty

[Foil Freak 1211]

If the aftermarket part is what caused the failure then the manufacture under the law can refuse the repair, this is the problem, something happens to the car or truck, the dealer sees an aftermarket product on the car or truck, no diagnostic service, just sees the product, warranty voided on the spot.



That is what is against the law, most of the problems are not caused by the aftermarket parts, as they are failing at the same rates on stock trucks or cars.



The dealers know 99% of the people will feel powerless to fight them and will just pony up the several thousand dollars to fix a problem that was a defect that was going to happen no matter if the aftermarket part was there or if the vehicle was bone stock.



Why should anyone have to pay for something that should be covered under warranty when it is failing on stock vehicles as well?

I'm still not convinced of your argument that there are numerous failures on injectors, or anything else that you have posted.



Hypothetically, if DC did tear into a truck to diagnose, and found that the failure was caused by aftermarket parts, would you support DC charging the customer for the diagnostic?



If aftermarket parts are, as you say, "an improvement" over stock, why don't you expect the aftermarket guys to stand behind them??



If what you are suggesting is so rampant, it seems that you would have a perfect case for a class action lawsuit. Maybe you should jump in front of that one.

 

[RVTRKN]

I can't believe I got through this thread reading all this crap about D/C. I have owned 4 Dodges over a 20 year period. #1 72 1/2 ton 318 125000 used for 200 dollars. Beat the crap out of it in the red zone of Mt. Saint Hellens sold it for 200 dollars running just as good (butt ugly though) #2 92 Dakota with the very first 318 magnum. What a great truck for light duty towing and was fast as hell. 50000 and traded for #3 94 2500 360 gasser HD 125000 miles of pure joy traded for some yard work, which by the way he is very happy with. #4 look at sig. Your dealer screwed you, not D/C. You should not have chipped the truck which is more than capable of any thing legal you can tow with. You should take the dealer to court and get all your money back for their repair and never go back, as for the warranty you screwed yourself by chipping a great engine that didn,t need it. I have never had any problems with warranty or dealer satisfaction when they were under warranty. I have bought other dodges not listed here that were not trucks. PS my wife owns a Toyota Tacoma, good truck if you want to tow very light trailers. I'm not trying to be an ****** but telling it like it is.

 

[DPKetchum]

G. M. found if MAINTANCE dione at LEAST by the BOOK that their claims under warraty and EXTENDED service contract were a FRACTION of ones that wern't. GMPP(extended service contract) wanted recepts of trans service,oil changes etc. at LEAST by the book. They consider the maintace book MIN. MAINTANCE.

 

[2Gen3Gen]

I think that I have had 11 Chrysler vehicles that were new / new enough when I purchased them to have some manufactuer warranty. I have had 0 problems with warranty issues.



I honestly don't understand why there are so many people out there who think that when they "personalize" their vehicle by adding more power than they came with, the manufactuer should stand behind it. In my mind, if they did, that would be at a sure way to cause the builder to go out of business - wether you are talking about a domestic or foreign company. Keep them stock, and you are unlikely to have problems. If you want to "personalize" go for it. But don't come crying if your vehicle brakes and you are forced to take some PERSONAL RESPONSIBILITY for what you did.

Amen brother! This thread is really getting old. Kinda like a dead horse. Like what was said several times, --- bomb truck = owner boasts that he or she is "their own waranty station" = truck breaks = now owner is upset that $50k truck wont be fixed for free = MY VOTE has ALWAYS BEEN, KEEP IT STOCK! = these newer Cummins are not the same as the old 12 valve trucks. THEY BREAK VERY EASY. If you want to play, you will have to pay. That is something everyone really knows when you do something to your truck that you KNOW will void the warranty. I just think its funny that the ones that cry the loudest are the one with the mile long sig that states all the mods, including the chrome plated muffler bearings, Edge systems, Banks upgrades, etc. yeah yeah yeah, yadda yadda yadda... . You take a motor that already has twice the horsepower than the trucks of the 90's, then throw another 100 - 200 hp or more at it and... SOMETHING IS going to BREAK! :{ :{ :{

 

[fkovalski]

Amen brother! This thread is really getting old. Kinda like a dead horse. Like what was said several times, --- bomb truck = owner boasts that he or she is "their own waranty station" = truck breaks = now owner is upset that $50k truck wont be fixed for free... .

This is not the issue. I agree with you about "own warranty station. " But JB's stance is not contesting this. Go back and read post #36.

From that post:



My complaint isn't that they voided the warranty, I was willing to pay and did pay for the repairs.



My complaint is that:

A) It took them 34 days to diagnose the issue, and another 6 to fix.

B) I paid $1100 for injector #3 repairs, drove it home, and it broke the next day.

C) They mis-diagnosed the issue, and want to charge me that same $1100 to replace injector #3 again, plus other parts that need replacing.

D) They were aware this may happen, but because I'm no longer under warranty they figured they could just charge me to do it, and if it didn't work, oh well, they can charge me again.

E) It's been 47 days without my truck now, and it's still not fixed.

F) 3 dealerships I have talked to are very familiar with the problem, and say they have done this several times before, not just with modified trucks



So learn to read... my main complaint is that they mis-diagnosed it and want to charge me for the same work again. I understand having to pay for the other parts that need replacing, but if they had done it right the first time, I wouldn't have to pay for injector #3 repairs twice.



As subsequest replies suggest- It is an issue with the original reparing dealer. Since it was paid with a credit card, I would disbute the work via the credit card dispute department.

 

[2Gen3Gen]

This is not the issue. I agree with you about "own warranty station. " But JB's stance is not contesting this. Go back and read post #36.

From that post:



My complaint isn't that they voided the warranty, I was willing to pay and did pay for the repairs.



My complaint is that:

A) It took them 34 days to diagnose the issue, and another 6 to fix.

B) I paid $1100 for injector #3 repairs, drove it home, and it broke the next day.

C) They mis-diagnosed the issue, and want to charge me that same $1100 to replace injector #3 again, plus other parts that need replacing.

D) They were aware this may happen, but because I'm no longer under warranty they figured they could just charge me to do it, and if it didn't work, oh well, they can charge me again.

E) It's been 47 days without my truck now, and it's still not fixed.

F) 3 dealerships I have talked to are very familiar with the problem, and say they have done this several times before, not just with modified trucks



So learn to read... my main complaint is that they mis-diagnosed it and want to charge me for the same work again. I understand having to pay for the other parts that need replacing, but if they had done it right the first time, I wouldn't have to pay for injector #3 repairs twice.



As subsequest replies suggest- It is an issue with the original reparing dealer. Since it was paid with a credit card, I would disbute the work via the credit card dispute department.

Agreed to a point. The problem is there are a few similar threads here right now that are basically the same. I messed with my truck and it broke. Now, I have no warranty and I have to pay to fix it. My point here is that yes, he agreed to pay for the repair. The fix didnt work, Now, they need to dive in deeper and fix the real problem. With that in mind, I have had service departments several times throw new parts in to fix a problem and within a day or so, the problem is still there. In my case, the more expensive problem was breaking the cheaper part. Now, had this truck not been bombed, there wouldnt be an issue. They would be a warranty and all the parts would be taken care of. I think there may be more to this story. I think, and yes, this is just my thought, the part that was replaced was defective after one day. In that case, the problem is something that is causing this problem. Thus, still no warranty claim as it may very well be something that the original booming broke. Yes, I agree that the $1,000 should be creadited (maybe) and the further repairs be performed. But, I also think that further repairs that are paid for by the customer should carry some type of warranty on its own. As everyone else has read in other posts, there are guys that have had their warranty voided and now are up poop creek! That being the case. They are THEIR OWN WARRANTY STATION... Period. Yes, agreed that $1,000 should be issued as a credit in this case. Also, I might add that he should take a drive at the end of the month (thats when you can usually make the best deal) to a dealer somewhere else and trade that puppy in on another similar truck and this time no bomb and keep the warranty intact. . Also, this is not ment as a flame in any way, just my opinion on the problem. Personally, if someone wants to pay this much for a nice truck, then void the warranty just to go faster, then they should step up and be willing to accept the fact that he is in fact HIS OWN WARRANTY STATION and take all the lumps that go along with that. Im now stepping off my soap box. . (booo hisss and clapping coming from the peanut gallery)

 

[Prairie Dog]

Jonathan, I'm sure not gonna hit you in the nose with a rolled up newspaper here (Thats the dealers job) and I apologize if this has already been suggested because I didn't read every response (short attention span you know). I suggest you take your truck to a real cummins repair facility, they will figure out what it really needs and I doubt it will include eng replacement. If it ran fine after they screwed with the injector and then went T/U again, then it's not likely something very deep.

AND before someone perpetrates the rumor that cummins is "not allowed" to work on these, I've already called Cummins NW and they said they'd be happy to work on it (warranty aside of course).

Best of luck,



Scotty

 

[Big MAK]

lol



Warranties are being VOIDED. Not just warranties on engine and drivetrain for adding more power... THAT is perfectly reasonable and understandable.



PERSONALIZING a vehicle SHOULD NOT result in a VOIDED WARRANTY. But it does.



Add power? Kiss your engine and drivetrain warranty GOOD BYE -- as you SHOULD.



But VOID THE WARRANTY? That's total BS and it's what the big three are doing.



I really hate it when people put words in my mouth then dispute their own assumptions as if I made them.

 

[RVTRKN]

lol



Warranties are being VOIDED. Not just warranties on engine and drivetrain for adding more power... THAT is perfectly reasonable and understandable.



PERSONALIZING a vehicle SHOULD NOT result in a VOIDED WARRANTY. But it does.



Add power? Kiss your engine and drivetrain warranty GOOD BYE -- as you SHOULD.



But VOID THE WARRANTY? That's total BS and it's what the big three are doing.



I really hate it when people put words in my mouth then dispute their own assumptions as if I made them.

When the chips increase pressures that the system was not designed for and durations increased for fuel that can hurt many engine parts, you can expect the manufactures to take notice. what is worse is that now the manufactures don't trust anyone, I may have to defend myself when not nessesary. I hope there is a way in the future to determine if the truck was bombed before the service personnel get in the repairs so when my CP3 fails I don't have to wait for the rep to determine if truck was bombed. If you play you pay!!!!!!!!!!!

 

[john3976]

When the chips increase pressures that the system was not designed for and durations increased for fuel that can hurt many engine parts, you can expect the manufactures to take notice. what is worse is that now the manufactures don't trust anyone, I may have to defend myself when not nessesary. I hope there is a way in the future to determine if the truck was bombed before the service personnel get in the repairs so when my CP3 fails I don't have to wait for the rep to determine if truck was bombed. If you play you pay!!!!!!!!!!!

Please provide the proof that timing and/or duration hurt a fuel injector or CP3 pump, if the pressure is below the design limit of the part, then pressure is not the cause of the failure. So if Bosch designed their injector to work at a maximum pressure of 27,000 psi, then a box that supplies 25,000 psi or even 26,000 psi should not damage the injector.



I will enjoy reading through your numbers of damaged injectors and pumps from timing and/or duration as well as your justification and proof of damage from pressures that are below the design limits of the part in question.

 

[RVTRKN]

Please provide the proof that timing and/or duration hurt a fuel injector or CP3 pump, if the pressure is below the design limit of the part, then pressure is not the cause of the failure. So if Bosch designed their injector to work at a maximum pressure of 27,000 psi, then a box that supplies 25,000 psi or even 26,000 psi should not damage the injector.



I will enjoy reading through your numbers of damaged injectors and pumps from timing and/or duration as well as your justification and proof of damage from pressures that are below the design limits of the part in question.

I don't have to prove anything except to the rep who will think I did because all the chips sold and installed and then removed to try to get warranty when engine fails.

 

[Parks]

Well it looks like some people can't take a hint and not hijack someone else's thread. I do not think that the whole warranty saga was really a part of this thread. For those of you who wish to carry on about that... . start your own thread and quite taking over other threads. Definately beating a dead horse. So I am closing this thread.

If Jonathan wishes to post a follow up, please let me know and we can add it to the thread. For now it's closed. Any questions, PM me.



Thanks

Parks