Attention: TDR Forum Junkies I purchased a factory service manual for my 07 2500 from TechAuthority in 2007 - the part number is 81-370-07059CD and they continue to sell it today for $206. 00.
The CD worked fine when using Windows XP and version 6 of Internet Explorer, but since then the updates to Windows and Internet Explorer appear to have rendered the electrical schematic portion of the CD unusable. I've tested it on old systems that haven't been updated and it will work. I can't go backwards.
I'm posting here because I have not been able to get this resolved with TechAuthority by phone or email - just endless runaround. I was told the CD won't work on a MAC and appears to not function with newer versions of Internet Explorer when trying to access the schematics. They state that it does not work with Internet Explorer 7. My experience is that it does not work with anything newer than version 6 with respect to electrical schematics. I've read similar from other owners who haven't been able to access schematics.
Email responses amount to comments that they are working on a fix, but so far I cannot access the schematics, just the mechanical topics. This is the case for two different computers - one with Windows 7 (32bit) and one on an older XP system where I can't go back to an old version of Explorer.
Unless I'm missing something, this is a very expensive manual if you can't access the schematics with a current computer.
If anyone has had success accessing the schematics on the CD with a newer computer or knows of a solution, I'd like to hear about it. Thanks in advance.
The CD worked fine when using Windows XP and version 6 of Internet Explorer, but since then the updates to Windows and Internet Explorer appear to have rendered the electrical schematic portion of the CD unusable. I've tested it on old systems that haven't been updated and it will work. I can't go backwards.
I'm posting here because I have not been able to get this resolved with TechAuthority by phone or email - just endless runaround. I was told the CD won't work on a MAC and appears to not function with newer versions of Internet Explorer when trying to access the schematics. They state that it does not work with Internet Explorer 7. My experience is that it does not work with anything newer than version 6 with respect to electrical schematics. I've read similar from other owners who haven't been able to access schematics.
Email responses amount to comments that they are working on a fix, but so far I cannot access the schematics, just the mechanical topics. This is the case for two different computers - one with Windows 7 (32bit) and one on an older XP system where I can't go back to an old version of Explorer.
Unless I'm missing something, this is a very expensive manual if you can't access the schematics with a current computer.
If anyone has had success accessing the schematics on the CD with a newer computer or knows of a solution, I'd like to hear about it. Thanks in advance.
