I addressed the problem I had with my mounts 2 weeks ago this coming Thursday, and still haven't heard back from them yet, so I am not too optimistic on a solution from them. The only thing they said to me when when I called was those are the old style mounts, we can sell you the upgraded ones at a discount. From what I have learned with my mounts and what you are telling me, I should probably cut my losses and make my own. -Nicholas