Another expiration notice?

[Will24]

I recently got my SECOND renewal notice in the mail and am a bit worried, I renewed my subscription before I got the even the first notice. Is there anyway I can confirm my renewal was received? I was billed for it





-Will

 

[TDRadmin]

Contact Tina

If you will e-mail Tina at: -- email address removed --, she can look up your renewal status. I'm working from home and do not have access to that data here. She manages the subscription database, and can provide you with a quick update. She can also be reached at: 770-886-8877 during the business day.



Please remember that if there is ever an error made, we'll fix it no problem.



Hope that helps!



Robin

TDR Admin

 

[Will24]

I appreciate the reply, I'll have to give her a call tomorrow. I dug up my renewal confirmation email for reference. I was getting concerned, the other guys in the area already got their new issues of the mag and I didn't!





-Will

 

[rjones]

Originally posted by will24

I recently got my SECOND renewal notice in the mail and am a bit worried, I renewed my subscription before I got the even the first notice. Is there anyway I can confirm my renewal was received? I was billed for it





-Will [/QUI sent mine over a month ago and I got no confirm either... . Rick

 

[TDRadmin]

Renewal Received

rjones, we processed your renewal on January 31. You're current. Thank you!



If I can thank you with anything else, just e-mail me at: rpatton@ix.netcom.com.



Robin

TDR Admin

 

[Will24]

Ok, so after going through roughly one week of phone tag and confirming that I HAD paid, am I likely to ever receive my spring issue of the magazine?





-Will

 

[TDRadmin]

Follow Up

I'm out of the office today, but I'll see if I can research this and provide you with an answer (along with any missing issues) when I get back in on Monday.



No problem.



Robin

TDR Admin

 

[Will24]

I appreciate it



-Will

 

[TDRadmin]

Subscription Current

Will, your subscription is current. Last renewal received/processed on February 12, 2003.



This renewal paid for Issues 39, 40, 41 and 42. Issue 40 is due out next month.



I will have a duplicate of Issue 39 shipped to you today since it sounds like you never received that one.



Does this help?



Robin

TDR Admin