Well, actually the local Cummins shop did mine. Had I known what they were going to do, I'd not have spent the $400 they charged me for the service. All they did was drain the radiator, refill with water, drive around until the engine warmed up, then drained the radiator again and filled with new fluid.
They didn't even replace the fluid in the overflow, so I had orange factory HOAT in the overflow and blue Fleetguard everywhere else. I'm not sure, but I don't think they removed the thermostat either.
This was Cummins Bridgeway in Union Centre, OH. I've never gone back for service, and I generally advise others to stay away. The method for replacing my coolant wasn't the only thing they screwed up.
Anyway, if I were going to do it myself, I would have done exactly what they did except I would remove the thermostat, run the engine with water for a few minutes, drain, repeat 3 or 4 times to ensure all the old stuff is gone. Then refill with Fleetguard and replace the thermostat.
Ryan