Attention: TDR Forum Junkies 
Just about to the end of my rope!
I put gauges in around the first of the year, at which time my FP was 12psi@idle, 10-11@65mph cruise and about 6-7WOT. 7 months later (even after a filter change) ,,,, 10psi@idle, 7. 5@55mph cruise and 4. 75-5WOT.
After talking to three different dealerships, they all have given me that broken record answer, "10-12psi @ idle and 5-7psi while cranking are the only specs we have to go by"
Dealership #1
. . The one I bought the truck from is waiting to talk to their district manager this week to see what he says and then they are suppose to call me back. Of course, these are the same guys who haven't returned 5 of my calls in the last 4 weeks since having my truck tested by their diesel tech. (His findings where 10psi @ idle and 5-7psi cranking,,, after he got a test gauge that worked 4 hours later) At that time, I asked them to call STAR in reference to the parameters being used to test good from bad. They said they would call and get back to me. After a week with no call, I stopped by and talked with a new guy at the service desk who took my name and number saying he would call,,,, no call. Another week gone by, so I call and talk to the person who wrote the original work order and she says they're still waiting,,,. So I call today and they tell me that the district guy will be here sometime this week.
When I mentioned that I had read the info published in the TDR magazine (issue #36, page 41) and read of the different experiences of other owners, I was told that they would not call the STAR hotline because of something I found on the Internet.
And they would need the truck put in the shop to test, get the vin #, write up a work order and then they would decide if they needed to call STAR. (I told him I had already done that once and he said,,,,,,,,,,,, You guessed it,,,,,,,,,,,,, "we will give you a call"
Dealership #2
These folks were real nice and told me they did not work on the diesel trucks they sold, but gave me the number to a diesel shop that they sub-out work to.
I called them and they are not affiliated with Dodge or Cummins and suggested I add another fuel pump! ,,,,,,,,, I thanked them for their time.
Dealership #3
This is a very, very small dealership which I called for the first time today and they were very interested in finding out more information for me, plus very friendly. And for the first time, I felt like someone honestly cared about the situation.
By next weekend, I will have the problem solved even if it means buying a lift pump from Cummins and putting it on myself! I love my Dodge,, I love the Cummins,,,, BUT,, I'm tired of the run-around!
BTW,,,, The truck is about to trip 46,000 miles and is SLAM STOCK. Sorry for the long post.
I put gauges in around the first of the year, at which time my FP was 12psi@idle, 10-11@65mph cruise and about 6-7WOT. 7 months later (even after a filter change) ,,,, 10psi@idle, 7. 5@55mph cruise and 4. 75-5WOT.
After talking to three different dealerships, they all have given me that broken record answer, "10-12psi @ idle and 5-7psi while cranking are the only specs we have to go by"
Dealership #1
. . The one I bought the truck from is waiting to talk to their district manager this week to see what he says and then they are suppose to call me back. Of course, these are the same guys who haven't returned 5 of my calls in the last 4 weeks since having my truck tested by their diesel tech. (His findings where 10psi @ idle and 5-7psi cranking,,, after he got a test gauge that worked 4 hours later) At that time, I asked them to call STAR in reference to the parameters being used to test good from bad. They said they would call and get back to me. After a week with no call, I stopped by and talked with a new guy at the service desk who took my name and number saying he would call,,,, no call. Another week gone by, so I call and talk to the person who wrote the original work order and she says they're still waiting,,,. So I call today and they tell me that the district guy will be here sometime this week.
When I mentioned that I had read the info published in the TDR magazine (issue #36, page 41) and read of the different experiences of other owners, I was told that they would not call the STAR hotline because of something I found on the Internet.
And they would need the truck put in the shop to test, get the vin #, write up a work order and then they would decide if they needed to call STAR. (I told him I had already done that once and he said,,,,,,,,,,,, You guessed it,,,,,,,,,,,,, "we will give you a call" Dealership #2
These folks were real nice and told me they did not work on the diesel trucks they sold, but gave me the number to a diesel shop that they sub-out work to.
I called them and they are not affiliated with Dodge or Cummins and suggested I add another fuel pump! ,,,,,,,,, I thanked them for their time. Dealership #3
This is a very, very small dealership which I called for the first time today and they were very interested in finding out more information for me, plus very friendly. And for the first time, I felt like someone honestly cared about the situation.
By next weekend, I will have the problem solved even if it means buying a lift pump from Cummins and putting it on myself! I love my Dodge,, I love the Cummins,,,, BUT,, I'm tired of the run-around!
BTW,,,, The truck is about to trip 46,000 miles and is SLAM STOCK. Sorry for the long post.
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