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Anyone else with 2004.5 radio problems?

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Love my new truck. However, I expect something as simple as the radio to work for a 45K truck. It worked fine for about a week then one day no volume but the display and controls are doing their thing... . just NO SOUND. They replaced the radio after ordering one... ... It worked when I picked up the truck, the next day NO SOUND. Three days later blasted me out the door when started the truck, then NO SOUND the next day. :confused: They repaced radio again and this time still no sound after this replacement. Ordered a new AMP. New amp came in, installed and worked when drove home. Next day (today) NO SOUND :{



Any ideas for me to give the techs? Any simalar problems out there???



I have the 6 CD changer & radio
 
Could be the station ou are listening to. Is it a country station? That would explain it. These radios balk at playing anything other than classic rock
 
Yep I have the same problem. I took the truck on a trip and the radio worked for 12 hours on the first day and I had the same thing happen. After the first day the radio did not work until I got to my second location of my vacation. After sitting for a day the radio played fine. Wouldn't you know it when I got to a dealer in Michigan they could not find any problem. On the way back to Texas the radio played for 2 hours and did not work again until I got back home. I had to stop at a Radio Shack and buy a cheap radio.



The radio display works fine, reads the radio channel, what's on the CD and everything. Just no sound.



When I got back home the radio speakers did not work for the first day and the second it started to play again and has worked ever since.



While on my trip I checked all the wires I could while on the road. Fuses and any connector I could find. My thinking is there is a connector some place that's bad off the amp to the speakers. It's funny that when it goes there is no static noise or anything. It's like someone turned off the speakers. It does the same thing when it comes back on. Another thing that's funny about the problem is sometimes the speakers will work when you turn on the key and wait for the heater to warm up but when you turn over the starter it quits again.



What I think I'm going to do is to hook up a battery charger to the truck and let the radio play until it fails again and then take it back to the dealer because it's going to be hard to fine until I have a total failure.



Anyone that can help out I would be greatful. Yes the truck is still under warrenty so the cost is not an issue. It's just leaving it at the dealer and waiting on parts until it's fixed. This is a 2003 2500 with only 14,000.



Thanks for any help
 
Got a similar problem

See another thread on the same subject in this forum: RAZ to RBQ radio failed. Basically I upgraded from the RAZ to RBQ and no sound. Reading the various posts indicate that your problem is only occurring with the Laramie package, which includes the Infinity amp and extra speakers.



Right now the dealer is assuming a bad amp or a bad ground. On the 2004. 5, the radio communicates with the amplifier via the computer bus. The radio turn on wire is not connected between the radio and the amplifier. Also only the front (might be rear) speakers are connected between the radio and the amplifier. Thus the FADE control is done through the computer bus to the amplifier.



DC said it might be a bad ground. If it is, it certainly would be intermittent. The reason you get no sound at all is that the amplifier has not turned on for whatever reason.
 
TXHAWG

well its not the channels... . don't have any of them their yea haw chanels even programed in the buttons or ever will. But i don't think that is the real problem. Actually its a good thing i don't listen to those channnels as i would of plugged the radio and dash plum full of holes from a six shooter if i did!
 
txhawg said:
Could be the station ou are listening to. Is it a country station? That would explain it. These radios balk at playing anything other than classic rock



Since I've had my truck I have not had any glitchs and I usually listen to punk polka. :D I do believe that the radios have a built in mute for the new pop country stuff. :-laf
 
Hi all, Here is my first post here so i hope it helps everyone. I also had a radio problem.

The radio would quit and the screen would go blank. When it came back the clock would reset to 12:00 but all the preset stations would still be there. Sometimes the power locks and remote power lock would stop also. The automatic interior dome lights would not work also. I checked the fuses and was planning on bringing it for service. I was having trailer light problems and had two blown fuses. I was replacing them and checking all of them in my driveway at night. I found that the underhood light was also out when the radio was DOA. I then noticed a fuse block arcing in the dark and saw the underhood light flicker. I pushed the fuse block/relay in all the way and problems solved. It is the one located in slot 51 which is a different type of fuse that has 2 wings that hold it in. I hope this is everyones problem. It fixed mine. My radio acted up on my third day with the truck.
 
The same problems here. Picked up 3500 Laramie 600 4WD with Nav radio and Sirius in Boise ID and it worked until I was twenty minuets from Boise. Next stop was Yakima WA to pick up a camper, local dealer basically looked at it and said I TRIED TO BY-PASS THE CUSSING FILTER howdy never seen one of dem thare thins befo. Next stop Vancouver, BC had to make appointment at dealer for the next day and the next day it worked for the first time in 500 mi. and albeit for only minutes. Their response was if it isn't broke we cannot fix it. Next stop Masset QSI, during our weeklong stay the radio, nav and Sirius worked intermittently. That did not bother me because the salmon fishing was terrific. Next leg was back to Vancouver via the Rocky Mountain Trench. Great scenery. On the trip home to CA I had to pick up dry ice for the salmon and halibut in Salem, Oregon. While there, I stopped at Withnell Dodge to see if they could help with the radio. What a surprise! I was immediately sat in a comfortable waiting room with TV, coffee, current magazines & internet while they immediately got to work on my truck. In very short order, the tech was in to talk to me and said he had the radio apart on his bench and the cooling fan in the radio did not work properly causing the thing to overheat and shut down. He went on to explain that DC is a little anal about radio replacements and the week or more it would take to get one probably wouldn’t fit in my plans. He cheerfully reassembled it and apologized that it would only work for a while. What a dealership, new & used 2500 & 3500 diesels everywhere and in the huge clean service area they actually had many people that knew how to fix them. They were a class act. At a truck stop in Eugene, OR, I picked up a cheap transistor radio that I got good at balancing on my shoulder and listening with one ear while tuning between cities. My salmon and I arrived home safely. The next day I was off to the local dealership to see about another radio. After much checking of vin numbers, it was finally established that, this was indeed, a factory installed radio and they would replace it. I asked if it could be replaced with a RB1 type. I was told not possible, as it would not fit. We all know better than that don’t we. After much debate it was discovered that yes, they fit. I offered that the radio I have costs about 1300 dollars and the quality radio is in the neighborhood of 1500 and I would be glad to pay 4 or 500 dollars not to have this piece of crap. The answer was NO because the dealership would be stuck with a used radio. Well yes about 5500 mi. used and a couple of hours of actually working. Sooo in about a week and a half the new piece showed up, it took a while because DC probably was doing background checks on me. Made another appointment to have it installed and the next day and I was going to have a working radio. Wrong. Upon arrival at 8:00, I asked about how long it would take. They could not tell because it depended which tech was assigned as to when it would get started and furthermore the satellite estimator was not working. I stated that Withnell Dodge had removed repaired and replaced the radio in one hour. They said they would call in an hour when the magic satellite estimator was able to post the time required. That would probably be another DC electronic device.

While I was sitting there waiting I asked if anyone new where the blue 4 pin plug for the brake controller was as I had looked all over for to left of steering column. They wanted a minimum service fee of 40. 00 for that information. I had a friend drop what he was doing to come and take me back to his shop where the atmosphere was a little more friendly and nowhere as disorganized and filthy. Waited there for two hours and finally rented a small Chevrolet that had a radio that worked all the time and proceeded on with my life. Later I called and found out the thing had bean fixed but the paperwork could not be completed without the magic satellite estimator thus no one could call me. Returned rental car and my friend drove me to the dealership. I was handed my key, no no I exclaimed my keys have one push button thingy for the dodge, one grey dodge key and two keys for the camper. Much confusion ensued and the rest of the keys were eventually found. I was finally on my way. My am worked, fm worked, nav system says “install disk” oh crap, back to dealer and said I have no west coast disk, reply we don’t have your west coast disk. I asked did you take it out of the old radio. Their answer was the radio did not work so we could not. By this time it was 6:00 pm and I was pi$$ed and becoming very loud. A tech must have heard the may lay up front and sheepishly appeared with a box containing two new disks that were shipped with the new radio.

Finally it was over!!! I stopped and installed nav cd and asked it to take me home while listening to soothing music on my sirius radio. Life was good. Stopped by a store to pick up a few things and returned to the truck to find satellite radio came on with a loud escaping steam sound. I won’t even repeat the dialogue that came forth. The sweet young voice in the nav department calmly guided me toward home with fm radio loudly playing acid rock while I tested how fast I had to go to get her to stutter. About three blocks from my house she wanted to go any direction but on the main rout to my house. After playing with it over the weekend in different areas the problem seems to be centered around the fact that roads that are newer than 15 or so years may not exist on cd files. My street was put through 16 years ago and before that, you had to zigzag thru side streets. The Sirius radio works properly from time to time, but it’s not worth taking a chance of full volume static on start up. I went to another dealer today and was told I would have to leave the truck there all day Tuesday to have the sirius problem investigated and my 6000 mile old A pillar plastic replaced.

Boy do I feel great having a truck with every available option including a pos radio system that works on occasion.

For the nav system I will rely on my good old Garmen gps. For radio, I still have my trusty $7. 95 truck stop special.

There is a bright side, after six visits to dealers for same problem I am starting to smell lemmons and a 2005. :D

And yes the radio in the adverts for the truck definatly showed a color RG1 map screen.

Garry



Ps – sorry for the long read.
 
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I have had some wierd things happen with my radio. The other day I lost FM. It was solid static. AM and CD worked fine. The next time I started up, it worked fine. I have one speaker that wasn't working and the dealer said they would have to replace the amp. I installed my Sirius yesterday and at one point I got static over voice but only on the Sirius stations. AM/FM and CD were fine. I unplugged the reciever fromt he radio, plugged it back in and it has worked fine since. Seems to be alot of gremlins in these radios.
 
Quote----My thinking is there is a connector some place that's bad off the amp to the speakers. It's funny that when it goes there is no static noise or anything. It's like someone turned off the speakers. It does the same thing when it comes back on. Another thing that's funny about the problem is sometimes the speakers will work when you turn on the key and wait for the heater to warm up but when you turn over the starter it quits again. -----Quote



This could be either a common ground wire... . or a plug... . any movement in the connection would allow the speakers to go dead... . In my mind this is more common than the radio being bad..... I'm guessing that they should be looking for this first... .



Hope this helps...



Jim
 
I have the tape and single CD radio. No problems yet, it's on all the time while I'm driving, and that's not true about them not liking country music, mine does it fne.
 
I am a first time user and logged on because of the same problem. No radio display, no keyless entry, no interior lights, unless you had ignition on and then no radio diplay only. Checked fuse 51 under hood and it was not fully seated. Pushed fuse in completely and problem solved. Thank you very much.
 
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