yeah i can't believe people have had bad interactions with ats. To be honest i've always gotten well taken care of all the time with ats. I haven't always gotten along with all the people there 100% either but they did not let that get in the way of total customer satisfaction. I have always been impressed with them and also their products. I also have been impressed with the service laser bob has given me. I was worried that when i chose to get a purple beast instead of the dtt he would be a little standoffish but as a professional he didn't let it change anything and continued to help me in this quest for power like he had prior to my decision. I feel like i made some really good decisions on the approach to this vehicle and did my best to use good people and honest people. Laser bob has done me right no matter what, ats also has done me right no matter what, and paul at htt turbo is awesome his word is good as gold if he tells u he'll do something u don't have to question it, he sent me new cartridge for the killer b no problem and then that didn't work so he sent a sledpuller which was good, very good. Joe at ppe has kept his word to me. I know at this level things will go wrong no doubt about it and products will fail but i'm more worried about how they deal with the issue after it happens and how it's handled. That's where i try to pick and choose the best people around, i think i have done good.