Bad fuel, dealer said entire sys needs replaced!

[Skydiver]

Melissa, I've been reading about the bad luck y'all have endured. Just take some time to allow for the mental damage to heal. Time will help. I know this has not been an easy ride. May I suggest finding a mechanic in your home area you trust to check out what was done. Might even find some lose bolts or no telling what. On the other side your truck maybe just as good as it ever was. I know I would want faith in any vehicle while away from home.

I know this has not been easy.

Good LUCK.

 

[Grizzly]

Melissa, don't give up on Dodge trucks and Cummins diesel engines. You still have the best truck with the best power plant in it. Remember, the original problem was bad fuel, which will cause damage to any engine. Only get fuel from a large modern reputable fuel station, which have newer tanks and better filters. I still won't stop to re-fuel at a station if I see a tanker dumping diesel.



Best of luck to you and your husband.



PS, I'm glad we have a name for you instead of Wygate's wife.

 

[Wygate]

Hey all I will be driving up early friday morn to get the truck then on the get the wife and kids... back to VA soon!



If all this was not bad enough, I stoped at the "Truck stop" I bought the fuel on the way home last weekend. The Sign on the edge of the road is Shell/ Perkins. You look over the 11 big truck pumps and it says Pilot, one cash register? Even further into it, the adress on the reciet is diffrent than the actual adress. I finaly got an answer, Shell station sends the card info to a processor near by (the adress listed), they use Pilot as the fuel supplier. Bottom line it was Pilot fuel, that took about 2 hours to get figured out between me and the ins co!



Most fuel comes from the same place at some point (not counting the oil in the ground) just depends when they put their name on it.

 

[Wygate]

I made it 500+ miles from PA, oil pressure is good 50/60lbs cant tell for sure with stock gauge. The only note is mileage went down abot a point (low 11s with about 8500 in tow), That sucks as just one piont is a ton of fuel on a long trip, it running anyway.

When things settle down I will give a recount to keep everyone informed. I also talked to the staff at TDR and they wil repost it on the 911 to finish that post out.

Thanks again now off to see if dealer will reflash to correct the spedo, its off a few.

 

[MLee]

Wygate;

Would it be passable to list the replaced parts that was responsible for your breakdown. So that the new truck owners would have some sort of idea what to look for, IF they have a similar problem?

Me to, thanks for serving and good luck, hope you get peace of mind.

 

[EDankievitch]

Wow, Your not the first who has had this problem. Two years ago I was In SC and awoman had a brand new 3500 Ram that got a load of water with her fuel the water in fuel light never went on and she destroyed the Cp3 pump and the Fuel rail and Injectors al was NOT under Warrenty she was not happy. Thanks for passing on the info about the filter kits I'm calling and ordering two right now

 

[EDankievitch]

So??? Anyone have any pics of this "New Filter Kit"????

 

[Austin Diesel]

/B]

So??? Anyone have any pics of this "New Filter Kit"????

Just wondering why my dealer covered the costs of the other initial TSB's revisions,ecm flashes ,turbo cleaning ,Exhaust wraps,02 sensors,egr cleaning,egr valve replacment, all because they threw a fault code what is the "WIF" Fault code ?



i hear that the kit has a new filter element on the in tank pump pickup tube?



there was no charge to me under a warranty claims for tsb updates before ,now i have to pay for tsb updates related to fuel system filter mods?



Fuel systems wif sensor functionality and inadequete water separation and filtration issues are expensive and as to who accepts responsibiltiy based on



injector fuel system insurance claims



replacement costs for all brands due to bad contaminated fuel, injector fuel system overhauls & service has to add up in the millions $$$$$$$$ now wif indicator fault code functionality is in question due to unreliability issues.





Is turbo sooting caused by petroleum based diesel fuel which defined by puriity of what comes from a pump and covered by and honored under warrantys but not injector issues this is just the other side of cyl head or manifolds



would like to see what makes the kit worth the asking price 5 bills + and labor, the competition filters are less expensive, no one has bought one yet? 6 hours of dealer labor to install filter kit .



waiting for a pic of this item ?



another grand total maybe a little more$$$$$$$$$$$$$





austin diesel

 

[Wygate]

Just got back home last night! went will, MPG came up after about 1200 miles? I finished up at 12. 8, not bad with 8500 behinde me.



I will post a run down of everything that was done to the truck, with as much fact as is in the paperwork I got from the dealer.



I will post this in the next day or so, got to unpack!



Happy turkey day!

 

[Whiteranch04]

/B]







Just wondering why my dealer covered the costs of the other initial TSB's revisions,ecm flashes ,turbo cleaning ,Exhaust wraps,02 sensors,egr cleaning,egr valve replacment, all because they threw a fault code what is the "WIF" Fault code ?



i hear that the kit has a new filter element on the in tank pump pickup tube?



there was no charge to me under a warranty claims for tsb updates before ,now i have to pay for tsb updates related to fuel system filter mods?



Fuel systems wif sensor functionality and inadequete water separation and filtration issues are expensive and as to who accepts responsibiltiy based on



injector fuel system insurance claims



replacement costs for all brands due to bad contaminated fuel, injector fuel system overhauls & service has to add up in the millions $$$$$$$$ now wif indicator fault code functionality is in question due to unreliability issues.





Is turbo sooting caused by petroleum based diesel fuel which defined by puriity of what comes from a pump and covered by and honored under warrantys but not injector issues this is just the other side of cyl head or manifolds



would like to see what makes the kit worth the asking price 5 bills + and labor, the competition filters are less expensive, no one has bought one yet? 6 hours of dealer labor to install filter kit .



waiting for a pic of this item ?



another grand total maybe a little more$$$$$$$$$$$$$





austin diesel

Are You An Owner of a 2007 - 2009 Dodge 6. 7 Diesel Engine Vehicle?

There are many 2007, 2008 and 2009 Dodge 2500 and 3500 Cummins 6. 7 diesel owners fed up with the chronic issues they have experienced with the new technology of their Dodge trucks. Our law firm is receiving requests for assistance and legal guidance regarding the constant check engine light, stalling and numerous other complaints by Dodge owners.



Chrysler is having repair problems with its 2007, 2008 and 2009 Dodge RAM trucks equipped with the 6. 7 Liter Cummins turbo diesel engine. Typically, the check engine light comes on causing the owner to take it in to their dealer for warranty repairs. The dealers often find problems with the engine computer controls, the emissions system, the turbo, and the transmissions.



Dodge has issued technical service bulletins on these models dealing with engine control software issues and excessive turbocharger soot accumulation resulting in emissions problems

 

[Austin Diesel]

I forgot about the other exhaust issues with DPF exhaust plugging/catalytic convertor problems . Ford and Chevy have the same setup,



Now Fuel Filtering /with no tank drain or wif sensor in tank with the mixmaster in tank fuel pickup pump.



Just wondering why the Bluetec badge was added to the 08 and the Mercedes E 350 diesel bluetec sedan had the "Adblue" mixture injection and our trucks did not and the new C&C cab got the adblue setup and we did not ?



If it would reduce or eliminate some of the exhaust garbage restrictions.



Has the mercedes bluetec had the same emission issues of the dodge cummins/ford/chevy ?



hope i dont idle to much trying to keep warm in the winter or trying to cool off working outside clearing land or drive in heavy traffic in town. (Soot/EGR/DPF issues ).



Then hoping i dont go into regen out in the tall grass in the pasture of dry tall grass and cause a grassfire. That big dpf hangin down concerns me when it goes over into cook mode . 500+ degrees?



Just dont know how the average consumer will absorb these component replacement costs once the warranty is gone and i cant and pass the new emissions inspections.



Guess these are ment to be 3 year 36 /or 5 100 trucks before replacement?



I love my truck it does the work i ask ,but these extra issues have placed a extra burdon of thoughts /maintainance that were never anticipated at the time of purchase.



All is well with the "AS" Flash for now





Austin Diesel

 

[Rams-n-Hogs]

Just got back home last night! went will, MPG came up after about 1200 miles? I finished up at 12. 8, not bad with 8500 behinde me.



I will post a run down of everything that was done to the truck, with as much fact as is in the paperwork I got from the dealer.



I will post this in the next day or so, got to unpack!



Happy turkey day!

Glad to hear you made it safely.

 

[Wygate]

It is 27 November 2009, I made it back Tuesday night, no further issues. I promised a run down, start to finish, so here goes.



23 Oct - got 24 gal of fuel at a truck stop (Shell, Pilot, Perkins I70/76 merge Breezewood PA. , yeah - one station has both names/ Shell name and Pilot fuel and different address on receipt than actual address!)



Drove about 250 miles in mountains getting a low of 11. 7 and high of 12. 3, towing 8500lbs, all gauges were well within spec.



Hit off ramp for half way stop, light changed and no pedal response, idled to next light same thing, NO WARNINGS OF ANY KIND, even hit sys check. Idled to parking lot, secured a tow, shut down and restart, DPF FULL showed.



Chrysler tow service had truck sent to a Chrysler ONLY dealer, no Cummins tech on staff. When I found out I had it towed to a Dodge dealer with a Cummins tech.



Monday morn dealer calls and states “bad fuel” not under warranty, $13k est!



USAA said it will be covered/ not covered, I talked to a supervisor stating “I had a contract with Shell to pay for ULSD and they had same to supply me with said fuel” they came back on board and stayed thru the rest of my ordeal.



INS ordered truck to be fixed, Chrysler supplied parts, CP3 pump was bad and pumped 5 gal of fuel into the crank case! Dealer never trouble shot why, just stated eng had internal damage. Ins took 4 days to reply to dealer, ordered compression test. Dealer took a day and a half to complete, 395/400psi all cyl. Service rep found that new CP3 pump was bad and caused fuel to enter crank case.



I asked service manager how much fuel was in the case he said “I don't know I will look into it”. Cummins allows 5% fuel oil dilution, I had 62%. I only know this from the STAR report filed with Chrysler. I asked again in person this time, all he could say was what was done to clean the systems. I asked if there were any exceptions to my warranty, none are in place. They also gave me my truck with only enough fuel to get to the closest station (across the street), nice touch I thought. (Humes in Waterford PA. )



I asked for a historic listing from my ECU, here is what was listed in order under DTC Info.

PCM P1012 Fuel pump delivery pressure too high Active

PCM P1011 Fuel Pump delivery pressure too low Stored

PCM P0087 Fuel rail pressure too low Active

PCM P2229 Water in fuel Active



Not hard to see that the WIF did not do its job, a simple fuel pressure light (change filter) would have given a clue to what was happening.



The total cost for just the bad fuel was $14035. 62 (my ins USAA covered me)

Here is the big stuff.

Fuel level/ Pump $ 245 1 ea

Connecting tubes $110 6 ea

CP3 pump $ 2320 1ea

Injectors $ 1475 6 ea



I close friend of mine has been the Chief Engineer on 5 different ships and has never seen a filter let the “crap” loose and into the down stream side.

I also talked to the techs at RAYCOR they stated water is vary hard to filter on the pressure side of a pump. It works much better on the vacuum side.



I looked into the TSB 14-003-09 and it does not seem to be totally available, dealer can't even get an est on man hours. So I turned to Genos and bought a FASS water and filter set-up. I will be installing it Saturday.





I would like to thank all of you for your support, some of you even offered your time, advice and money. I can't thank you enough for your support.



I would also like to take time to note the folks at TDR, they have been there the entire time talking to me personally and taking care of the unpleasant issue that came up during the postings.



Also the folks at Genos came through when I needed parts to keep this from happening again.



I left names out intentionally as I don't like being singled out for doing what I believe to be the right thing for our fellow man and believe they feel the same.



This is a top notch organization and I am indebted to it.

That said I will enter my contact info on the 911 sight so someday I may start to repay my debt.

 

[Grizzly]

Very good summation Wygate. Just glad it's all behind you now. Hope you and your family have a very good and happy Christmas.



george

 

[KnightR]

I bought a used dodge and dealer convinced the previous owner to do the same. Changed all fuel lines, two tanks one a aftermarket. Talked to another dealer and he said buy a couple cases of filters and go on with you life a lot richer. Point. Couple hundred vrs. what he paid and I have the receipts of $5600, not included they talked him into a new steering box, tie rods, and ends a complete fron't end looks like to me for another $3600. GOD has to be crying.