Jster sent me this same posting in an e-mail last week and I responded to him with the following:
John,
Your concern is understandable. Allow me to give you some detail on the situation with the Dodge injection pump.
The pump failure problem is one that extends back to Bosch. The pump is a VP44 pump manufactured by Bosch and used in a variety of applications. Our research has revealed that Bosch has experienced about a 2 to 3% failure rate with these pumps. Since this pump is used in a variety of applications (the Cummins ISB is one of them), this has translated into a certain percentage of failure in the Dodge trucks. That percentage has been rumored to be in the 5 to 7% range. Obviously, if this failure rate exists, then some customers who install our product will also experience this type of failure. The fact that it happens on a vehicle that has our product installed is incidental. We have determined that approximately 2% of our customers have experienced this failure. Therefore, I would conclude that anyone stands about a 2 to 5% chance of an injection pump failure with or without our product. We have been able to assist those customers who have experienced injection pump failures with technical information, etc.
We have researched the problem extensively to be certain that our product is not a contributing factor. Our research indicates that the source of the failure seems to be related to an improperly finished component in the pump, leaving a burr that can dislodge at any time, causing the pump to seize and fail. Those that say that our product is increasing pump pressure do not understand the function of the injection pump or our product. Our OttoMind only changes the length of injection, and has nothing to do with the pressure. In the method that we use, it is actually not possible to increase pressure. We have tested and TRIED to cause injection pump failures by using excessive calibrations, hooking things up wrong, etc. , and have determined that our method of fuel enhancement is not responsible for failures.
If Dodge/Cummins/Bosch were to deny warranty simply based on the presence of a nick in a wire on the pump, they would be in breach of the warranty contract as it is stated in the Owner’s Manual of the truck. The Owner’s manual makes it clear that an aftermarket product can only void the warranty if it can be demonstrated that the product CAUSED a failure. Dodge, Cummins and Bosch have not given any indication that this is the case. In fact Bosch has corrected the problem by introducing a new part number that supercedes both the 011 and 012 suffixes. The new part number has a suffix of 015, and this pump supercedes both previous part numbers. Granted, Dodge and Bosch may still attempt to deny warranty simply based on the presence of aftermarket product, but the facts show that the pump itself has a design problem.
We find that when customers are armed with the facts, they stand a much better chance of NOT having warranty problems when they get to the dealer, and some dealers have a clear understanding of the situation and do the proper thing when the time comes, while others do not.
Since your truck is a ’99, if it has not had the injection pump replaced before, then it is probably an 011. If it had a replacement at one time that was a remanufactured pump from Bosch, it may be an 012. The 015 is a very recent introduction and will only be on very late production 2001 vehicles or on vehicles that have had pump replacement very recently. Keep in mind that not all 011 and 012 pumps experience failure, only between 2 and 5%. If you want to know for sure which pump you have, the part number is etched on the downward facing side of the pump (toward the left side of the truck). You will need a mirror and a light to see it. Most of the number is obstructed from view by fuel lines, but the last three digits can be found in a small oval.
I hope that this information has been helpful to you. Let me know if I can be of any further assistance.
Milkman, it is unfortunate that you did not have a pleasant experience with our company. We have been working hard to correct any problems that exist in our Customer relations areas.
Peter Treydte
Director of Technical Communications
Banks Power
Attention: TDR Forum Junkies 
