Beware The Gear Centre

[DCaswell]

Took my truck into Diesel Tech ( very reputable shop where I have had excellent service in the past) for a clutch & transmission. When I picked the truck up it sounded like a bad throwout bearing, rattled badly, service mgr said make a run & when you get back we will replace it so off I went. transmission did not shift well & would jump out of 3rd & 5th. Called Diesel Tech & they had another transmission & clutch waiting when I got back and put me straight into shop. Picked up truck & now had launch shudder & same grinding noise. Back to Diesel Tech & this time talked to the owner. He just called me & said another bad transmission & they are putting in another one tomorrow morning. These units were rebuilds from The Gear Centre. From past experience I was aware of their quality but did not know at the beginning of this exercise that the transmission would be coming from them or I would have ordered a unit myself from another supplier.

The Gear Centre 1st class prices 3rd class quality so beware in the Edmonton area#@$%!

 

[DerekW]

have you tried letting them know how displeased you were with their product and inconvience? I will add them to my blacklist. thanks for the heads up

 

[DCaswell]

The saga continues, Gear Centre would not cough for another transmission. They said that the noise (sounds like throwout bearing) but is I am pretty sure a pilot shaft, would go away in 5-600 miles. I pointed out that I put 4,000 miles on the first one & 600 on the second one & the noise did not go away. SOB's stuck to their story so when I get back from this run will go to a lawyer. The Owner of Diesel Tech told me that he will source another transmission & put it in at his expense. Totally a class guy & the reason I always reccomend him to anyone that asks where to get honest, good repairs done. Also the reason I will not go anywhere else. Gear Centre also has class but it is mostly 3rd

 

[SummitRoofs]

Diesel Tech sounds impressive with their customer support