Interesting. You didn't explain why that was Michelin's fault. If Michelin determined that you struck a road hazard in the highway they wouldn't accept responsibility. Can't really blame them. Sure looks like a new set of Michelins on the truck in the "after" photo.
My intention was to offer feedback to a direct request for folk’s experience with BFG Commercial TA's. I'm glad to hear that Michelin stood behind their product where you are concerned, but that was certainly not my experience. I've stayed quiet on all the Michelin endorsements appearing all across this forum, and only respond here to a direct inquiry.
As mentioned, it is a LONG story. I did not say it was Michelin's fault. As I told the Michelin rep who was handling my case, "I know you guys make a decent tire, but what I'm fixin' to find out is whether you're a decent company!" I have pictures demonstrating that there were no road hazards. The truck has never been off-road and that set of tires had never seen gravel. This tire did not experience a tread separation. It had a cord structure failure and separated completely from both sidewalls for most of the circumference of the tire while heading west down I-10 about 4-6 miles west of Deming, NM with the cruise control set on 75 mph. Leaving details of the incident to another post if anyone indicates interest; suffice to say that we narrowly avoided several serious obstructions in the median as well as two 18-wheelers with whom we had been on a brief collision course on the eastbound side of I-10 and came to a stop back in the median in a monstrous cloud of dust with not a scrap of rubber left on the rim - not even the valve stem.
Got the spare tire on and circled back collecting all the parts and pieces that the tire had torn off and continued on our way. We were going to Sierra Vista, AZ, and they don't have a Sam's there (where I had bought the tires), so I pulled into a Discount Tire and replaced both front tires with the Michelin LTX's you see in the 2nd picture. The folks there provided me claim forms and the address to contact at Michelin to file a claim for the tire and damage to the vehicle. We then left our son with his grandparents and continued on to Laughlin, NV for a couple days. After we got back to AZ, I was walking toward the side of my truck and, from about 15 yds away, I saw something strange on one of the back tires. Upon closer inspection it was clear that the cords were broke in one of the back tires (still the BFG Com TA's) and a knot like a softball cut in half was protruding under the tread starting from one shoulder and extending about 2/3 across the face of the tire. Back to Discount Tire for the other pair of LTX's.
Get home and send in the forms. I get back a pre-paid shipping label and box to send them the tire back. I take lots of pictures and then send it in. I get back a bunch of BS about running the tire underinflated along with 2 or 3 pamphlets about under-inflation damage on tires. I call Michelin back and let them know that I completely agree with their pamphlets on the point that their pictures are exactly what an under-inflated tire failure looks like. HOWEVER, that is not what my tire looks like. There is none of the tell-tail bruising and cuts circling around the inside sidewall liner that we've all seen on a tire that's been run very low or flat for any distance. No sidewall damage at all other than the radial splits that resulted from the blow-out. Furthermore, I did not suffer a tread separation. The tread was still firmly attached to the cord structure and everything from the tread through to the liner had ripped free of both sidewalls for nearly the circumference of the tire. Additionally, I had yet another tire with cord failure from the same set of Sam's BFG Com TA's. I have records to prove maintenance including inflation and rotation as well as the fact that this set of tires had always operated well within their load rating - no more than what would fit under the toneau cover whenever I was carrying anything at all, didn't even own a trailer at that time.
They still maintained it had been run flat. I told them that, "Your dang right! That thing was completely flat for 200 yds while we were shutting it down following the failure!!" And that this was the only time that tire had less than the sidewall recommended 80 psi cold pressure in it. That guy referred me to someone else there to supposedly take another look at my case, but who also refused to allow that they had produced at least two faulty tires. I guess they were gambling that I wouldn't hire a lawyer, and I guess they were right in that I decided it was simpler to file a claim against my comprehensive insurance coverage than fight them any longer. Lucky that no one got hurt or I would have. Silly me for expecting a company to do the right thing, but that's the last set of Michelin products that have ever been on any of our vehicles. I even ask the dealer to remove Michelins from new rigs I’m dealing on and figure replacing them myself into my offer if they refuse.
By the way, that pretty set of Michelin LTX's you see in the "after" picture? They had a cord failure under the tread at about 38,000 highway miles, too. And that happened running 60 mph down I-45 north of Houston. We got pulled over to the side and completely stopped before that one blew out through the sidewall as I was getting out of the cab to take a look at it. Now I’m on Goodyear rubber. Might even give Firestone a try.
I'm glad that Michelin stood behind their product where you were concerned, but they most certainly did not for me. And as a result, I'll not be giving them the opportunity to burn me again.