Bug reports

[rrausch]

Steve, I was having a couple of small odd problems too.



When I would go to the TDR forums page, and after the page had loaded there was a blank-screen rectangle about 1" X 7" right below the banner ad. It actually intruded a little into the banner ad, but the pull down tabs seemed to work ok. This lasted for a week or so and then tonight I couldn't get it do repeat this. It only did it on the https://www.turbodieselregister.com/forums/

page.



The other odd thing is that when I am through reading a particular page, and I go to close it, (I'm running OSX 10. 3 on an iMac) normally I click on the red close window button in the upper left corner and the page immediately disappears. Oddly enough with this new software I click on it and it takes mosttimes 3-5 seconds to disappear. All the other sites I go to the page disappears immediately when the red close window button is clicked. Like I said, these are small things--no biggie.

 

[Steve St.Laurent]

Pull down your help menu to "about . . . . . . " and let me know what browser and version you are running.

 

[rrausch]

Thanks Steve!



Internet Explorer for Mac 5. 2. 3

 

[John - K5AWO]

Line Speed Test

Well, I got called out to work tonight and since I am here in the dead of night (23:00 local MST) I might as well test the speed of the TDR software.



Most pages show the first info in 4-5 seconds. In almost every case it is 18-20 seconds total for the page to completely download.



Considering that I am enjoying an 8 mB download rate tonight, that seems excessive to me. I went to DSL Reports and did a line speed check, I will attempt to upload it now.



Seems to have loaded okay. Anyway, here is the info Steve.

How does this compare to your connection and how long do your pages load at your PC just for a frame of reference.



John

 

[Steve St.Laurent]

Something is going on on your PC John. Here is my speed test results from dslreports.com . My connection from them is testing at 412k - almost 1/20th of your speed. Pages are loading completely in 2-3 seconds here right now. I just popped around the forums including doing a search of new posts and the longest page load time was 3 seconds for it to be completely loaded (the load bar at the bottom disappearing). As I asked earlier have you run spybot and adaware to see if you have any bots on your PC slowing things down? What other software are you running - like zonealarm, one of the internet security suites, etc? I'm running IE6 on Win XP Pro on a 2 Ghz laptop connected via an 11 mbps wireless router to a 768k dsl connection. I use Mcafee viruscan and no firewall on the PC (my router has a firewall). I also have Zeropopup on my machine but have the TDR on the white list (bypasses it for this site) because it blocks the upper menus. That's it - no other internet security software of any kind. You? I'm sure based on past experience that if everyone was experiencing the kind of speed you are that I would be getting tons of complaints on the speed of the site and I'm getting very few.

 

[Mishkaya]

Didn't notice it anywhere on this thread, but the FAQ link on the first time help page does not work all I get is this:

Query was: Select the database

MySQL said: No Database Selected

I thought someone should know.

Mishkaya

 

[Steve St.Laurent]

Thanks, got it fixed.

 

[John - K5AWO]

REF: Line Speed Tests

Something is going on on your PC John. That's it - no other internet security software of any kind.

Possibly Steve... I normally run SpyBot once a month, don't keep it running behind the scenes. Too much on this box already. Spybot this morning found 6 tracking cookies which it deleted. I then downloaded AdAware which I haven't used for maybe a year. It found 29 tracking items and deleted those.



As I write this, I got a Novell popup message that ITD is having trouble with the network. I know the work PC is hampered because of the overhead they force on us.



* Novell 4. x

* Zen application loader (by Novell)

* McAfee Enterprise virus software (which I hate with a passion)

... . Trend Micro runs circles around that stuff.

* 3 different network printer apps,

* VNC, so the ITD folks can snoop on us !@#$%^&

* Ad-Subtract, because I can't stand popups

* HotSync for the Palm Pilot

* IntelliSync for the HP iPAQ



The box itself is running Win2K, 256 mB ram (I begged for more, but no- some kind of conspiracy against us).



I run RegSupremePro regularly and Registry Mechanic also. Those are two fantastic programs and worth the money. Keep a PC tuned up nice. They complement each other very well. What one misses, the other one catches.



At home this morning, I took about 60 seconds to take a quick look at load times. Main page was 7 seconds, messages about 2-3 seconds. So something different has occurred between my home PC and TDR, it was dragging really bad day before yesterday.



I started writing this at 0730..... It's now 0920, got kinda busy all at once. Just ran a couple of quick tests.



Mozilla Fire Fox, 12 seconds to load a message.

IE 6, header showed up in 8 seconds, message in 20 seconds.



I dunno, maybe I will just have to live with it at work.



I hope you haven't thought I was being a complainer, I am just trying to work through what is going on. Seeing your DSL report gives me that tool of "how is it for others". Thanks for doing that.



Once curious thing on IE though. Yesterday when I was trying the DSL reports speed checks, it said I needed to update the JavaScript version. Did that and when I went back to TDR, the speed was almost double what it was before (30-45 seconds down to maybe 20 seconds. Interesting, no?



Have a nice day.

John

 

[John - K5AWO]

DSL speed check

Just ran DSL again,



even with the workstations fired up, I still have a very fast connection with 2. 4 gB down, 2. 256 gB up...



To have that at home would feel oh so good, but my wallet isn't near fat enough for that.

 

[Steve St.Laurent]

Try excluding the TDR site from ad-subtract (or temporarily disabling it) and see what happens. Pop up ad blockers have to look through javascript to stop pop up ads. With the amount of Javascript on these pages if that is a slow process it could slow your page loads way down.

 

[JohnE]

I used the beta site a couple of times with no problems.



ON-line the time out hits me repeatedly. I have IE Exploder on wide open, but added the URL to trusted sites to see if this helps.



This is a harsh statement, but I learned since the release of html 3. 2 one has to test on all common OS platforms & browsers. Obviously you did not have this opportunity.

 

[Steve St.Laurent]

We do our best to test on everything we can. Until this change I personally knew zero Mac users and do not own a Mac so had no way to test that. I did have several Linux users do testing and we tested all of the PC based browsers we could get our hands on. The problem is there is a lot more than "common OS platforms and browsers" today to take into consideration. Zonealarm, firewalls, anti-virus software, internet security suites, security settings, etc can all affect how pages appear. That was the whole point of putting the site up for testing by users for a week with big flashing notices at the top of the forums asking people to test them - there's only so much we can do. I personally have never had a site that I was a part of ever put up a test site before putting it live to try to iron out problems like we do. 3237 of our subscribed members came to the site during the time that I had the announcement up asking for people to check it out - only 87 of those actually did. In actuality this transition has gone MUCH smoother than past ones. Considering that I spent 260 hours getting this setup and running the number of problems we've had have been very minimal.



Could you give a little more detail to what your seeing so that I can troubleshoot it? Just saying time outs hit you repeatedly doesn't give me much to work on. What time of day are you having problems (all times, only at peak usage times, etc)? What browser version are you running and what other software do you have installed that could affect it (Norton internet security suite, zonealarm, zeropopup, etc)? When you say timeouts are you getting an error screen or it's just taking long to load the page? There have been a number of backbone problems today and yesterday that have caused slowdowns - have you been having trouble since the site changed or just recently? TIA for any additional information.

 

[John - K5AWO]

Steve,



Here at home the screens are popping up faster than I have ever seen them. The search cache must be getting close to the optimized point. I am seeing the 2 and 3 second times that you told me about earlier.



The work PC is still having problems. I unloaded everything that I could on it today. Removed the virus protection, firewall, adSubtract, etc… It will download files lightning fast. But anything that has to do with JavaScript and it crawls. Towards the end of the day, I had a bright flash- "Wonder how the laptop would do?"



Well, it is a 1 gB pc PanaSonic Toughbook CF-72. Bare bones WinXP install and only IE 6, two CAD apps that talk to our dispatching server, and MS Office 2000. NADA else. When I booted that on the LAN, the TDR screens came up in 4-7 seconds depending on what page and how big the thread.



So that pretty well leaves the big desktop which is laden with a whole bunch of stuff as the culprit. I really hate to reload it, takes over a week to reload all of the specialized software and some of it I don't have administrative rights to. That makes it a real tough decision to just wipe it out and start all over. I want to install WinXP, but our damn license bureau is real nasty. Last time I did that they made an awful stink about it and threatened "disciplinary action". Bunch of zero heads. Haven't a clue as to how to make a network go fast, but the Fire Department has no control over them. Bureaucracy at its' finest. L



I am closing the book on this. I am satisfied now the problem resides in-house here.



Again, many congrats on the super job you have done. It is difficult to prepare for every eventuallity, if not impossible.



Enjoy the weekend, I am on my 3 days off (work 4-10s).



John

 

[JohnE]

...

Could you give a little more detail to what your seeing so that I can troubleshoot it? Just saying time outs hit you repeatedly doesn't give me much to work on. What time of day are you having problems (all times, only at peak usage times, etc)? What browser version are you running and what other software do you have installed that could affect it (Norton internet security suite, zonealarm, zeropopup, etc)? When you say timeouts are you getting an error screen or it's just taking long to load the page? There have been a number of backbone problems today and yesterday that have caused slowdowns - have you been having trouble since the site changed or just recently? TIA for any additional information.

Problem occurs all times.

By time out I'm referring to having to log in my identity many times, similar to paccool.

This thread is 8 pages long. I had to log in twice to make it through all 8 pages.

For some reason it just looses me. I will log in go directly to a thread to reply and by the time I finish composing I have to re-log in to submit.

I have the IE setting on no restriction. I aadded the URL to trusted sites to see if it helps per an earlier suggestion.

No additional S/W to interfere, virus scan is disabled, and no personal firewall.

All caches and cookies were cleaned a few days back.



I've taken long enough to type this message it may kick me out again.

edit I think the trusted sites trick is working. I have not had to re-log this session

 

[Steve St.Laurent]

If that doesn't work John go to this this Having trouble staying logged in?

 

[GFrance]

no post reply count

I saw a post in 24v eng & tran. by ole goofy that had a question & was answerd over an hour ago but thread shows no reply.

 

[Steve St.Laurent]

Your system was probably loading that page from a cache. I just looked and it shows 1 reply for me. Have you installed any internet speed up software on your machine? Programs like that will often cause that to happen.