Engine/Transmission (1998.5 - 2002) Canadian Truck!!!

[Puffin Smoke]

Who has been sold a canadian truck and then brought to the US by a dealership and changed the tack over and sold it to you. Well im having warranty problems with my engine. Went to get my lift pumped changed and they said I only have a 3yr/36,000 mile warranty on my engine cause thats what canada offers. Now i know why the wouldnt warranty my truck last time the fuel pump was bad. They told me then that it wasnt covered under warranty. The dealership that I bought this from said it isnt cause its from canada. The have never had this problem before. (There a side dealership. Not a dodge dealership) They said its cause of modifications done to the truck, but they dont even know what is done to the truck cause the first time my lift pump went bad and i had bought a used one from a buddy and put it in and i went to dodge with my bad one in hand and i said can i exchange this for a new one and the service manager said yes you can if its covered under the engine warranty. Thats when they told me it wasnt. They never had my truck so they would not know what was done to my truck. Plus this time I took it in the service manager asked me if any mods were dont to my truck. He said if there is jus pull them out. I. E. Comp box. And i did. He's pretty cool with us. A buddy had a cam, plus other stuff done by this dealership and there covering his warranty still if they do the work. Im hoping there is a error in the dodge print out that shows me only having 36,000 mile warranty on engine. Maybe they messed up and gave me the gasoline warranty by accident. No offense to canadians but i feel if i bought this dam truck in the USA (alaska) that i should have the american warranty on this truck. I have nothing to do with canada or nor am i canadian!!! Anybody else have this problem at all?#@$%! :-{}

 

[dodger22]

Puffin Smoke - I think your dealer has been puffin something. The "Canadian" warranty was increased from 3years/60,000Km to 5years/100,000Km (60,000 miles). I received notification in November 2000 for a 2001 model purchased in June 2000



If you need a copy of the letter to beat the dealer over the head with let me know:-{}



Later,



Richard

 

[Puffin Smoke]

Please!!! Send me a copy via email if you could. I have 2 chrysler dealerships involved plus the little dealership that i bought the vehicle from. Im really try to stir the **** if i can cause they all deserve it!



Thank you

Puffin smoke

 

[Snow man]

Good luck getting warranty coverage,if your bombs are related to engine warranty,you may be SOL. As of a few months ago,they look at the pump wire first,if its been scratched in any way,or tapped,the entire engine/pump warranty is void,end of story. I hope you have the blue chip cover,instead of a wire T tap,or pinprick on the pump wire. Even if they warranty it,once its sent back,DC will back charge the dealer for the repair,since they are supposed to check every truck.

 

[MikeR]

I don't want to sound like an a** here, but I noticed in your signature you have:



" 2001 Sport, Auto, 24v, DD2's, PE Drag Comp, PDR HX40, 91% TC, DTT Valve Body, Autometer Ultra-lite EGT, Boost, Trans Temp, 4" Exhaust with 5" Stacks, DT Track Bar.



13. 72 Fastest ET Time

98. 25 MPH Fastest Speed "



And you expect the dealer to cover something engine-related under somekind of warranty???



If you had a stock truck I'd say yeah, go for it. But you, just like me, don't have an engine warranty anymore.



-Mike

 

[monkfarm]

buy another

Just get the latest lift pump from Cummins and be done with it. That's what I'm doing and installing a 54 gal transfer brand fuel tank along with it. There hasn't been complainin' about it.

 

[Puffin Smoke]

Originally posted by MikeR

I don't want to sound like an a** here, but I noticed in your signature you have:



" 2001 Sport, Auto, 24v, DD2's, PE Drag Comp, PDR HX40, 91% TC, DTT Valve Body, Autometer Ultra-lite EGT, Boost, Trans Temp, 4" Exhaust with 5" Stacks, DT Track Bar.



13. 72 Fastest ET Time

98. 25 MPH Fastest Speed "



And you expect the dealer to cover something engine-related under somekind of warranty???



If you had a stock truck I'd say yeah, go for it. But you, just like me, don't have an engine warranty anymore.



-Mike

Mike



Mods and lift pump have nothing to do with each other. Lift pumps go bad evidently because of there position on the truck and due to the fact that they run dry for a period of time with out lubrication. Our service manger like I said is pretty cool up here. He knows we run mods in our trucks. Like I said they put a performance cam in my buddys truck and they are still covering warranty issues. Your talking about piercing the injection pump wires. My injection pump is not going bad to my knowledge. Its my lift as I stated in my original post. Prove to me that the mods I have cause my lift failures or anybody else. Mods or not I bought my truck in the USA and I should be granted a 5yr/100,000 mile warranty. No where in my purchase agreement it states that I have only 3yr/36,000 mile warranty on my engine. If that was the case and it did then so be it, then thats my problem! But thats not the case. Ive been jipped out of a full cummins engine warranty due to the fact that it was orginally built for canada and I bought it in alaska switched to americans emissions. Doesnt sound right. Eh!

 

[benhall]

Smoke,



I see what your saying when you say that you don't see how your bombs will affect your warranty on your lift pump. You also have to remember that when DC sets up the warranties on our trucks, that they only will cover something that is unmodified. When it comes to warranties, you have to look at things from DC's side, no matter how retarded it may seem, they do have a reason for doing things, like canceling our warranties when we bomb.



I have had email contact with a DC rep, and he has told me what I can and can't do to keep my warranty. I'm following it pretty close, but I'm going to take a gamble with a few things.



To each his own.



Ben

 

[JR2]

Mike - If you got it from Lieburgers then I would go back and make some noise. I looked at a truck there and really wanted it but I was warned by some other folks that DC was going to get very picky about waranty issues on the "canadian import" truck. Basically DC says we are not susposed to have them, you can't buy one in Canada and bring it back, the dealers there are not allowed to sell them to US citizens (my Dad tried once). DC does not like Lieburgers or the others places that resell new Canadian trucks.



John

 

[Puffin Smoke]

Oh im making noise. Ill let you know what I hear this week. Hey JR I need the steering gearbox part number for a 2001. Do you know it?

 

[pkennedy]

It would seem that this vehicle falls outside the guidelines set out by DC for the vehicle and its warranty. My truck was purchased in Canada with basic 100000km (62000mi) warranty and a 160,000km (100,000mi) driveline warranty. It is by your statements that you decided to purchase this vehicle from a dealer/broker that operates outside of DC policy and certification and by definition is modified. I am not sure what motivated this purchase from this dealer (price, availability or need) but reality is a Canadian did not import this vehicle or did they modify it. Our vehicles must be certified as per Canadian government policy before imported by DC the supplier. DC then decides what warranty we will have and they are not so stupid as to sell us less than you (marketing). As with any used vehicle "buyer beware". I have a friend that was transferred to Houston with his 96 Dodge and was not required to modify it as it already contained a speedometer that showed miles and kilometers but it was noted for referance the odometer counted kilometers. His warranty never changed but was converted on record to show miles when imported however it had not been modified. The least your uncertified dealer should do is offer a warranty comparable to the manufacturer or he would still own the truck. PK

 

[pcarlson]

Mike,



They have the same warranty as here except you have to convert to kilometers. As you said Roy is good about our Mods and doing the warranty work. Your mods won't affect the lift pump warranty and Roy will do it if he knows the coverage is still ineffect.



Also 1 Jan anyone buying Canadian vehicles in the US will have to pay for warranty work up front and try to get Chrysler, LTD to reimburse them. Canadian warranty won't work here anymore unless your Canadian! Lybergers trucks don't meet age and mileage to even be sold here. Got that from Detroit!



Get a copy of that warranty page and take it to Roy. They did my BD transmission and I don't take my EZ out when I go in. Also try the Chrysler LTD web page for info.



Good luck

 

[Puffin Smoke]

Hey bob, Long time no talk.



I got the warranty paper from Anchorage chrysler dodge and they were the first ones to tell me that i only had 36,000 mile warranty on my engine. But I called the dealer ship where my truck originally came from in canada. It was Freeway Chrysler dodge in Vancouver British Columbia. Then i guess it goes to Seattle, Wa. from there. The service manager brought my summary report up there tonight that showed all the warranties on the truck. Well get this. It showed 5yrs/160,00KM warranty on my truck which equals to a 100,000 mile warranty. Called Lithia and told them about it and asked them if this would cover me and they gave me the bull **** about it being a canadian warranty and not an american warranty and that i would have to take it to canada to get it fixed. So ill just wait till morning to call Damian Chrysler and hopefully straighten this crap out. I think its just a computer error at the portland warranty facility and so doesnt Lybergers. So ill post more later when i find out. Sumptin is fishy here but every body is pluggin there noses. !!!!!! Pretty bad when the customer has to do all the research and not the dealership doing all this work!

 

[pcarlson]

Mike,



The big stink is coming from Detroit. Warranties are paid by the US corporate HQ's on US vehicles and Chrysler LTD of Canada pays for warranty on Canadian vehicles. When you bring these to US dealers for warranty they don't deal with Chrysler LTD to get paid back. So they are making you pay and you can go to Chrysler LTD of Canada and try to get reimbursed for your warranty repair. GM does the same thing. Dodge is strictly going to inforce this come 1 Jan 03 and dealers here are already stopping warranties on these vehicles. Keep us posted on what happens.

 

[Big_Daddy_T]

Hey mike, wassup man.



Just to play devils advocate for a moment. Ive killed 3 injection pumps. Due to a low volume fuel filter setup(prime loc) and high fuel demand. Anchorage Chrysler tried to deny my warranty, before mods, on my (bad out of the box 98. 5) injection pump because of the remote fuel filter. I told em to stuff it and they did. I do not expect the stock lift pump to support all of this fuel draw. Anything that failed after 36k I paid for because I was demanding much more from this truck than it was designed for. Just my point of view. Good luck. Its only 150 bucks.

 

[mopars1]

Pcarlson

is right. The dealership I work for was given a Dmail to the effect that any and all Canadien vehicles that are brought into the U S and sold as "program" cars do NOT have any warranty on them. It is going to be a very bad time for the people who buy these vehicles and then go in for warranty work It also is going to be hell for the dealerships that have to tell the owners of the used vehicles they have no warranty. I think it is a way to make the importers/exporters quit bringing cars in that were made to the standards of another country.

 

[dodger22]

The issue between Canadian vs US trucks I believe is a moot point. The real issue is that trucks sold in Canada are much cheaper than those sold in the US. By forcing US citizens to buy Trucks in the US protects the US stealerships, imho.



Richard

 

[Houser]

Also hava a Canuk Truck

Hi Mike from Alaska here.

I also have a Canadian truch purchased from Lybergers. So far I havn't had any warranty problems to deal with. I had the funcyion 14 transferred over from Kms to Miles @ Lythia Dodge. My warranty now reads in US miles but is only good for 3/36. I also have letter given to me by Lybergers from DC that says DC will cover repairs on Canuk trucks on model years up to 02 but not 03s and up. DC will cover repairs on 02s after 2003 but will not sell extended warranties. Lybergers also gave a written 3/36 warranty just in case the local Dodge people refused to give me warranty service.

I now have 1500 miles on my 02 HO and havn't had any troubles of any kind. Ist been a great truck. In fact the most trouble free P/up I have ever owned. Im keepin my fingers Xed. Iv'e noticed the Idle is startin to get a little rough and Im hopin it's just the #1 fuel. I took the EZ out to save my snow tires and the idle seems a little smother.

So what the heck is a VP-44 any way. And where is it? And where is the lift pump. All this talk about VP-44s and lift pumps is making me nervous.



Mike from Ak.



2002 HO Ex Cab Short bed W/Every thing and few minor mods.

 

[Puffin Smoke]

Sounds like you have the same warranty issues that I do. 3/36,000. Thats not right. Should be 5yr/100,000. I actually have to go to canada now to go get my truck fixed cause the canadaan summary report says i have 5yr/160,000km warranty. Something happened when it came over to the US and im gonna straighten this crap out tommorow with DC.



The VP-44 is your injector pump. Its right above your power steering pump with all the fuel lines going into it. The lift pump is behind the fuel filter canister. The lift pump supplys fuel to the injector pump. There for if your lift pump goe's bad you injector pump is gonna get ruined do to lack of cool and lubrication by the diesel fuel. Mine had been running rough at idle too the last 2 weeks. Im thinking too that its the #1 fuel. Just changed my lift pump last night. Check your lift pump pressures or have them checked by somebody. I have a pressure kit but i dont have the banjo bolts. I know JR2 does. Maybe he will let you use them and you can use my pressure kit. Im leaving for California on Jan 4 so catch me before that. 907-250-5904. Lift pump at dodge is $300 and $163 at Cummins Northwest. I bought the last one yesterday. Injector pump is in the area of $2000. What would you rather replace? Especially with these warranty probems were having! :-{}