I didnt even want to talk about Carson Dodge in the same thread as my other dealer dealings. . and because the story is long Ill continue it here...
Fast forward to Yesterday... and the other end of the truck buying experience
CARSON DODGE-TOM PORTER-internet sales manager (775) 883 2020
Based on directions from others on the forum I had been directed to Tom last week... I had called him. . what a pleasure to deal with
Tom went over my special order. . referred me to his upfitter,, had up front pricing... and was TDR friendly
As I began dealing with him I realized that I was speaking with someone who really wanted to provide me service. . and who was low pressure... ameanable to doing work for me answering questions and was happy to fax me truck build sheets so I could sit in my office and look at his stock. . instead of on a lot... looking at hungry salesman... Weve all been there. . we all HATE that
As I priced out the commercial cab it was apparent that the truck would come in around 45k with my specd body, all said and done... so I asked him the same question I had asked to others... "have any trucks in front of you that might meet my needs". . not hiding. . not maybe. . not in the computer. . but in front of you.....
After a number of faxes and calls I found a CREWCAB 06 4x for 29,500... . thousands less than I had been quoted by others )up to FIVE THOUSAND LESS than Crown)... no salesman speak. . no B. S. . no "persuading"... just "this is what I have . Cam. . how can I help"
Its now 3 pm yesterday
In short order I found the truck I wanted,,, but wait. . I really wanted an exhaust brake. . now Im going to have to drive 6 hours up there, tomorrow, (sunday) make the deal. . come back again. . leave the truck, hang around. . yada yada...
Tom, calls me back. . hey. . no problem. . we'll hold our lead mechanic over tonight and he'll put it on for you ..... (when do you EVER hear that from a dealer on Saturday at almost close time?) Tom said that Sundays were his day off but that he would drive in to deliver the vehicle if I wanted... WOW... service is still alive
The deal went seamlessly... Tom went out of his way to work with me. . I dont think I ever heard the words, "NO. . we cant do that" come out of his mouth. . I realize now thats the only thing that I could depend upon with my local dealer... was the word NO...
Another member here said vote with your dollars. . man was he on the money
I give Carson 4 stars
I drove the truck home... speed limit. . thru the mountains
239 miles... 10. 4 gallons of fuel accurately measured... (Carson filled my tank to the brim. . wow... how many times do you buy a new truck only to have to drive it immediately to the fuel depot because it only got a 5 gallon fillup)
Im flabergasted
thanks everyone... Ill go over with 3rd gen now... but maybe Ill visit you cutting edgers again
(mods . . thankyou for my digressing threads. . I wont do it again)
cam
ps I should add he had some 6. 7's close to what I was specing. . I just couldnt pass on "more" truck for my money at $29,500
Fast forward to Yesterday... and the other end of the truck buying experience
CARSON DODGE-TOM PORTER-internet sales manager (775) 883 2020
Based on directions from others on the forum I had been directed to Tom last week... I had called him. . what a pleasure to deal with
Tom went over my special order. . referred me to his upfitter,, had up front pricing... and was TDR friendly
As I began dealing with him I realized that I was speaking with someone who really wanted to provide me service. . and who was low pressure... ameanable to doing work for me answering questions and was happy to fax me truck build sheets so I could sit in my office and look at his stock. . instead of on a lot... looking at hungry salesman... Weve all been there. . we all HATE that
As I priced out the commercial cab it was apparent that the truck would come in around 45k with my specd body, all said and done... so I asked him the same question I had asked to others... "have any trucks in front of you that might meet my needs". . not hiding. . not maybe. . not in the computer. . but in front of you.....
After a number of faxes and calls I found a CREWCAB 06 4x for 29,500... . thousands less than I had been quoted by others )up to FIVE THOUSAND LESS than Crown)... no salesman speak. . no B. S. . no "persuading"... just "this is what I have . Cam. . how can I help"
Its now 3 pm yesterday
In short order I found the truck I wanted,,, but wait. . I really wanted an exhaust brake. . now Im going to have to drive 6 hours up there, tomorrow, (sunday) make the deal. . come back again. . leave the truck, hang around. . yada yada...
Tom, calls me back. . hey. . no problem. . we'll hold our lead mechanic over tonight and he'll put it on for you ..... (when do you EVER hear that from a dealer on Saturday at almost close time?) Tom said that Sundays were his day off but that he would drive in to deliver the vehicle if I wanted... WOW... service is still alive
The deal went seamlessly... Tom went out of his way to work with me. . I dont think I ever heard the words, "NO. . we cant do that" come out of his mouth. . I realize now thats the only thing that I could depend upon with my local dealer... was the word NO...
Another member here said vote with your dollars. . man was he on the money
I give Carson 4 stars
I drove the truck home... speed limit. . thru the mountains
239 miles... 10. 4 gallons of fuel accurately measured... (Carson filled my tank to the brim. . wow... how many times do you buy a new truck only to have to drive it immediately to the fuel depot because it only got a 5 gallon fillup)
Im flabergasted
thanks everyone... Ill go over with 3rd gen now... but maybe Ill visit you cutting edgers again
(mods . . thankyou for my digressing threads. . I wont do it again)
cam
ps I should add he had some 6. 7's close to what I was specing. . I just couldnt pass on "more" truck for my money at $29,500
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