Mr. Gotthelf:
If you purchased the mirrors via mail order, fill out a complaint with the US Postal Service, and complain that the merchandise was not fit for the purpose for which it was intended, and that you MAY have been a victim of a fraud; you're not sure, but it MAY be the case, at least based on your experience to-date, IF that's how you feel about this particular transaction. If you purchased the mirrors at a retail outlet, complain to the Better Business Bureau about both the retailer and the manufacturer; again, the merchandise is not fit for the purpose for which it was intended. Obviously, if the mirrors need a "shim kit" in order to keep from vibrating, and the manufacturer knows this, a "shim kit" should be shipped with every unit at the time of original purchase.
If neither of those things get satisfaction -- and they should, because both those organizations can put REAL HEAT on manufacturers and retailers -- then you can "sue the *******s" in small claims court.
If you purchased the mirrors via mail order, you will have to convince the clerk of the court (who accepts the small claims papers for filing) that you are entitled to sue in your hometown, rather than in the location of the manufacturer or distributor from whom you ordered the goods (if their location is different from yours). The location/residence of the purchaser of the goods is always acceptable for jurisdiction for filing a small claims suit, but sometimes convincing the court clerk of that fact is difficult; clerks are not lawyers, and you have to get past the clerk to get to the lawyer (the judge) who makes the decision. If the manufacturer or distributor has a location in your state -- even if it is not the location where you either purchased or ordered the goods, or where they were trans-shipped to you -- you can sue in that jurisdiction even if it is not where you live, and every court clerk will admit that you have good jurisdiction in such a case.
If you purchased the goods from a retailer in your area, you can sue BOTH the retailer AND the manufacturer or distributor in the small claims court in your area. In this case, the retailer is an AGENT of the manufacturer and/or distributor, and that ties both those companies to your local court. The legal theory is that the goods were "not fit for a particular purpose. "
Assuming you are successful in such a small claims suit, what will you recover? The cost of the merchandise, plus shipping, plus out-of-pocket costs, plus the costs of filing and serving (on the defendants) the small claims lawsuit. IF you can prove fraud -- and you probably CANNOT -- that would involve PROVING (NOT just your opinion, or the opinion of your friends and acquaintances) that the manufacturer and/or the distributor and/or the retailer KNEW that the goods were defective for the purpose represented, and marketed them anyway. That's very hard to prove, and usually reserved for the most egregious cases.
Attention: TDR Forum Junkies 
Figures..... if I would have known that in 2 years I could have had the factory towing mirrors with heat and power I would have bought my truck with the towing mirrors. Now in order for me to get the dodge power towing mirrors I would have to buy both the 01 towing mirrors, (for the base), and the 04 power towing mirrors, (for the guts). :{
