Gee, what a surprise! Auto makers aren't giving code explanations to repair shops, which is resulting in frustration and lost buisness. Below is the link and a short blurb:
http://seattlepi.nwsource.com/national/164817_gearheads15.html
Monday, March 15, 2004
Late-model car codes frustrate mechanics
Automakers keep high-tech specifics from repair shops
By CHARLES POPE
SEATTLE POST-INTELLIGENCER WASHINGTON CORRESPONDENT
WASHINGTON -- Gary Putman is an accomplished mechanic with bills to pay and a business to grow.
Yet more and more these days, he's forced to wave customers away from his popular shop in West Seattle. He literally can't crack the computer code he needs to diagnose and fix an assortment of maladies ranging from climate systems to brakes to electrical glitches that commonly strike late-model cars.
"If you don't have the code, you lose the job. They have to go to the dealers. It's an illegal monopoly, in my opinion. It happens enough that it's a real problem," said Putman, who owns Westside Import Repair.
Putman isn't alone. Across the nation, professional mechanics and weekend tinkerers alike are confronting a new reality in today's highly computerized cars -- to fix the car, you first have to be able talk to the computer. And that's where the trouble starts. More often than not, the code is in a language understood only by auto manufacturers.
"There is stuff I can't do," Putman said. "There is information that's never been released on systems like automatic climate controls. The information for that is a dealer secret. "
end of excerpt
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Click the link at the top of this excerpt to read the entire article.
http://seattlepi.nwsource.com/national/164817_gearheads15.html
Monday, March 15, 2004
Late-model car codes frustrate mechanics
Automakers keep high-tech specifics from repair shops
By CHARLES POPE
SEATTLE POST-INTELLIGENCER WASHINGTON CORRESPONDENT
WASHINGTON -- Gary Putman is an accomplished mechanic with bills to pay and a business to grow.
Yet more and more these days, he's forced to wave customers away from his popular shop in West Seattle. He literally can't crack the computer code he needs to diagnose and fix an assortment of maladies ranging from climate systems to brakes to electrical glitches that commonly strike late-model cars.
"If you don't have the code, you lose the job. They have to go to the dealers. It's an illegal monopoly, in my opinion. It happens enough that it's a real problem," said Putman, who owns Westside Import Repair.
Putman isn't alone. Across the nation, professional mechanics and weekend tinkerers alike are confronting a new reality in today's highly computerized cars -- to fix the car, you first have to be able talk to the computer. And that's where the trouble starts. More often than not, the code is in a language understood only by auto manufacturers.
"There is stuff I can't do," Putman said. "There is information that's never been released on systems like automatic climate controls. The information for that is a dealer secret. "
end of excerpt
************************
Click the link at the top of this excerpt to read the entire article.
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