Well, I got a reply from Cummins and, in my opinion, it's crap. It sounds like they're trying to downplay this issue. I like the parts about not worrying about "every possible failure" and worrying about "any engine or piece of equipment". Anyhow, you be the judge...
Summary: ram isb cracked block 53?
Solution:
Thanks for your email on cracked blocks. Do you have reason to believe that you currently have a cracked block? You cannot worry about every possible failure that might happen; you could worry about any engine or piece of equipment if you wanted to. The main thing that you CAN DO is to follow the recommendations in the Operation & Maintenance manual and use quality filters and fluids, and operate the engine in accordance with our recommendations.
Daimler-Chrysler warrants Dodge Ram engines that we sell to them for application in their pickup trucks. There is no field action or recall on this "cracked block issue" and they will not provide warranty coverage on parts that have not failed. That is about all we can say on the subject. Following is a FAQ on Dodge warranting Cummins engines.
Cummins designs and supplies the Cummins 6B5. 9 and ISB 24-Valve turbo diesel engines to DaimlerChrysler, however, DaimlerChrysler warrants the diesel engine and truck completely, as a package unit. Cummins, Inc. and authorized Service Providers cannot provide warranty coverage on Dodge Ram trucks powered with Cummins diesel engines, since all warranties are handled by the Dodge dealers.
For assistance with Dodge Ram truck issues, Dodge requires a Vehicle Identification Number (VIN) for vehicle identification (i. e. , model, year, build plant, etc. ). Always have your VIN number available when requesting assistance with your Dodge vehicle.
When bringing a Dodge truck to a Dodge dealer for warranty service, you may also wish to verify that the service department is availing themselves of the diesel technician troubleshooting assistance that is available to Dodge dealers by way of their S. T. A. R. Hotline. Dodge dealers may call the DaimlerChrysler Hotline for technical assistance.
Customers should call Dodge Customer Service Hotline (800-992-1997) for assistance.
Thank you for your interest in Cummins power or products. Please let us know if you ever need assistance in locating the nearest Cummins-authorized distributor or dealer. Please feel free to use our North American Dealer Locator (
http://www.cummins.com/service_locator/index.cfm) found on the "service locator" link at the North America Cummins website (
http://www.cummins.com/na/pages/en/index.cfm).
For service locations and Cummins Regional Offices outside North America, you can select the region of the world in which you have an interest at "http://www.cummins.com/index. cfm?changecountry=true", then click the "view distributor network" button.
Let us know if you have other questions, or if away from your computer (or you have a time-critical request that needs more urgent attention), feel free to call us (toll-free, from North America) at 1-800-DIESELS (343-7357), or 1-812-377-5000 (toll call, worldwide, ask for 800-DIESELS).
Regards,
--
Powermaster
Customer Assistance Center
Cummins, Inc.
Columbus, Indiana, USA
E-mail-via-webpage (preferred): "http://www.cummins.com/na/pages/en/customerassistance/index. cfm"
E-mail-direct: "powermaster@cummins.com"
Details:
I'm hearing about a block cracking issue on the 5. 9 with the "53" blocks. I
have a "53" block in my Dodge truck and I'd like to get some information
regarding this issue if I could. Thank you.