Cummins 8yr/136,000 warranty!!!!

[DonS]

Good luck with a warrant repair at 121,000. The limitations on the warranty are 5yrs/100K miles which ever comes first, from the in service date to the original owner.

Does your warranty booklet indicate that the warranties only apply to the original owner? Mine (though it's a 2001 book) doesn't. In fact, my booklet explicitly states "Warranty coverage applies to all vehicle owners".



Note that Federal law (16 CFR 701. 3(a)(1)) requires that, if the warranty doesn't apply to every consumer owner during the term of the warranty, this fact must be disclosed. If your warranty booklet doesn't say "original owner only" (or something equivalent), then the warranty applies to every owner.



Oh - and tell "Thomas" good luck. His 2000 truck's VP44 replacement was reimbursed by DaimlerChrysler at about 130,000 miles.

 

[Glock Guru]

The warrenty mite as well be 100 years / 1million miles, DC does not cover anything anyway. They always look for some way to blame it on the owner, or "oh thats not covered". After all, the dealer nor the tech wants to work for 1/2 pay doing warrenty work when they can get full flag time on other stuff.



-Troy

 

[DonS]

Regarding the "on the odometer" language that has appeared in more recent versions of the warranty booklet... .



To me, that language doesn't unambiguously mean "when the odometer reads 100,000". Rather, it indicates that DaimlerChrysler will use the odometer to calculate mileage limits - as opposed to engine hours or "flatbed" miles covered.



Note that other parts of the 2006 warranty booklet (according to other posts I've read) talk about odometer miles put on the truck by the customer. For example, the 3/36 Basic Limited Warranty expires at the earlier of a) the date your truck has been in service for more than 36 months or b) the date you've put more than 36,000 miles on the odometer.



The BLW doesn't necessarily end when the odometer reads "36,000", unless you took delivery at exactly 0000000 on the odometer.



The "on the odometer" language in the section describing the Cummins Diesel Engine warranty could be interpreted to mean the same thing: 100,000 miles on the odometer since the event that caused the commencement of the warranty. Note that Federal law, as referenced above in a prior post, requires that the warrantor disclose the duration of the warranty. "100,000 miles on the odometer" is a duration, not necessarily an absolute end point.

 

[PGreenleaf]

HAHAHA, I gotta agree with DONs. !! But I bet DC will change the way the book reads. And you'd probably have to take them to court to collect and that would cost you big time, and then you might not collect. I'm thinking you'd be better off with a jury and a smart lawyer thats really good with words. One that could explain the difference between duration and absolute end point. HAHAHA Really I think Dons is right. Oo. :-laf Oo.

 

[BillDriscoll]

Sure would be nice if Toyota and Nissan would make a 2500 and 3500 with a diesel and about the same specs. That probably would make DC get back to real customer service.

My wife has an Nissan Xterra and warranty issues are habdled as you would expect them to be.



BillD

 

[Cattletrkr]

Just to keep the fun alive...



2. 6 Cummins Diesel Engine Limited Warranty



A. When It Begins



If your truck is equipped with a Cummins Diesel Engine, the Cummins Diesel Engine Limited Warranty begins at the end of the 3/36 Basic Limited Warranty period



B. Parts Covered for 5 Years or 100,000 Miles



In trucks equipped with a Cummins Diesel Engine, ONLY the following engine parts and components are covered for 5 years or 100,000 miles, whichever occurs first



I think some of the "plain English" is being overlooked. More specifically, the part that ISN'T there. Nowhere does it say "an additional 5 years or 100K".

 

[Thomas]

... Nowhere does it say "an additional 5 years or 100K".

Nor, in my opinion, does it need to.

Suggested reading: Code of Federal Regulations, Title 16, Part 701. I suggest you read it completely. §701. 3 (Written Warranty Terms) seems to tell manufacturers the rules they must follow if they offer a written warranty—pay particular attention to §701. 3(a)(4).

 

[DonS]

Just to keep the fun alive...



2. 6 Cummins Diesel Engine Limited Warranty



A. When It Begins



If your truck is equipped with a Cummins Diesel Engine, the Cummins Diesel Engine Limited Warranty begins at the end of the 3/36 Basic Limited Warranty period



B. Parts Covered for 5 Years or 100,000 Miles



In trucks equipped with a Cummins Diesel Engine, ONLY the following engine parts and components are covered for 5 years or 100,000 miles, whichever occurs first



I think some of the "plain English" is being overlooked. More specifically, the part that ISN'T there. Nowhere does it say "an additional 5 years or 100K".

Nowhere is such language necessary. We've been given the event on which the warranty commences, and we've been given its duration. Why would we need anything more?

 

[MMeier]

136K don't do me a whole lotta good either.

Same here, put 65k on mine in the past 12 months, and it wasn't moving near as much as I wanted it too either.

 

[aphat426]

I found this today looks like this is 2 documents saying the same thing the cummins warranty begins at the END of the 3/36 first link is for the 610 http://www.everytime.cummins.com/every/applications/ram_warranty.jsp

the second link is for the 555 and the 600 http://www.everytime.cummins.com/every/applications/ram59_warranty.jsp

look towards the bottom