Attention: TDR Forum Junkies I was hauling cars last week and the truck started running funny... It just didn't feel right. Had a different vibration at idle, sounded almost like it had a knock over 2500 rpm. Just wasn't right. And it kept getting a little worse as I drove it... I figured I had a bad injector or the lift pump or vp44 was going so I called the local and only CT cummins dealer/repair facility. I call after 4 try's get a guy to schedule an appointment. ( I called cummins instead of going straight to dodge so I could eliminate the whole we can't solve it here we have to send it to cummins thing. It's my only truck so business stops when it does. ) So anyway I ask if they can do warranty work on the dodges with cummins in them, he says yes and I make an appointment for tuesday... I drop it off mon tell him whats wrong and that it's my only truck and it's my business not a homeowner special and I need it back asap. I call tuesday around 11am can't get a human in the service dept till 2:30. At which point I'm told there are 5-6 trucks that are a higher priority than mine because it's not a commercial vehicle!!! WTF? I was ******. Asked for the manager... He dissapears for about 5 mins then comes back to the phone and tells me they're bringing the truck in now, call back at 6:30pm for an update. 6:30 pm I call and I'm told there's nothing wrong with my truck. They drove it, plugged it in to the laptop, dyno'd it said it ran like a champ. I said fine I'll pick it up in the morning. I get there and they try to bill me for 2. 5 hours labor at $84 an hour. I said it's under warranty, He says no it's not, I say that's not what you told me on the phone... . So off to the manager we go. . He writes off the bill but swears there's nothing wrong with my truck, even to the point of asking me if I think I know more than his chief mechanic with 300 years experience. I left there all torqued off. Drove about 100 mile to mass, loaded 2 cars start driving back, going through my home town. Slow down because the dumptruck in front of me is turning in to a gravel bank and I hear this loud bang and see something go shooting out from under the truck. Throw on the flashers, jump out of the truck and find my harmonic balancer laying in the grass..... I about blew a gasket... . had a buddy of mine tow it to dodge, had to beg borrow and steal to get the 2 cars delivered and all I got from cummins was an oops... . I love my truck to death but unless dodge switches to the benz motor I will never buy another because I will never buy a cummins product again... . I have never been treated that badly by any provider of service ever!!!!! (end rant) had to tell someone... . 
