Cummins Quickserve????????

[mikepvg]

Whats up w/ Cummins Quickserve? It always gives an error message. Thought maybe I had a computer problem... . upgraded to to completely new system the other day. Went back to Cummis Quickserve... still can't log in, can't setup a new registration either!



Anyone else using CummisQuickserve?



Thanks!

Mike

 

[artie]

I just logged on to my account without any problem and looked up a couple of parts just to be sure.

 

[bmoeller]

I've tried to sign-up several times, it won't let me.

 

[Gypsyman]

I get the same error message. Never have been able to log in and after about 40 tries from my computer and a few others I finally gave up. Don't know why though.



Richard

 

[CumminsBu]

Doesn't work for me!!!

 

[p-Bar]

Just went on Sun. 7:37 pm PDT using Opera as my web browser. Also just tried Internet Explorer seems to work also

 

[mikepvg]

I have never been able to get in. One of the messages that I got today is below. This is after putting in my user name & password that they sent me!



Cummins Online Account Login

Your Session has expired

OR

Your account is not authorized for this resource:

http://qsol2.cummins.com/qs2/portal/index.html



Note: Some applications may not be designed for session timeouts. Please restart the application if necessary.

 

[Gypsyman]

Yup, that's exactly what I get everytime no matter where I'm at or who's computer I'm trying. I finally just went out to Cummins and bought a parts book.



Richard

 

[mikepvg]

Cummins Online Account FAQ



I cannot login to the application. What should I do?



Authentication:

You may not have a valid username and password. The username and password that you provided may be incorrect. Be sure to use lowercase when entering your username and password. If you’ve forgotten your username and/or password, contact your local Cummins distributor. Your username and password will be e-mailed to you.



Please note that your case-sensitive password can contain alphabetical or numeric characters as well as _ - @ and periods.



Well... its the same info their email sent me?





Authorization:

Each application has it's own Authorization process. Check the application's Frequently Asked Questions page for more information explaining the application's Authorization process.



OK... thats what I'm doing...





Cookies:

Cummins Online Applications use a common single sign on process. This process allows for a user to access many applications with one username and password. This is done through the use of secure Cookies. Please make sure your browser is setup to accept Cookies, both standard and encrypted Cookies.



Got plenty of cookies... doesn't seem to be any restrictions on my PC.



Still Can't get in:

Try restarting your web browser. Didn't help!

Try deleting the ". cummins.com" SM Cookie. Its not there!

Try rebooting your computer, if problems persists. Don't matter!

Can I change my password or registration information? Only if I can get in!

You can change your registration information by clicking on the My Cummins link in any Cummins Online Application. This will take you to a secured area where your Cummins Online Account personal information can be updated. This includes fields such as First Name, Last Name, Email Address, Account Name, Challenge Question and Response. Also, each Cummins Online Application could have information that needs to be updated. Consult the application's FAQ for more information.



For further assistance, please contact you local Cummins distributor.



If you want to log a trouble ticket and you are a Cummins distributor, please Click here.











Back ©2002 Cummins Inc. , Box 3005, Columbus, IN 47202-3005 U. S. A. - 07. 01. 02

Terms of Use and Disclaimers



These types of problems usually require a computer nerd to figure out due to the oroginally incompetent computer nerd who set it up who didn't take in all the variables..... Its beyond me why I can't get this going... ...

 

[HDarga]

I just opened a new account, logged off, and logged on again, no problem. Now I just need to add my s/n. Where can I find the s/n on a '02 24v?