Daimler-Chrysler is my friend.....kind of.

[dresslered]

A while back I wrote a topic about my local dealer not being able to validate an ailing lift pump (Chrysler Certified Technician working for Regal Dodge couldn't figure out that it was a diesel). As a result, I ordered one directly from Cummins with the following price breakout:



lift pump: $145. 00

Power Booster Club (1-YR) entitled 10% discount: $20. 00

Premium Shipping: $18. 97

Tax: $13. 28

GRAND TOTAL: $198. 20



Being so upset that I kept my engine completely stock as to not void my warrantee, I wrote a detailed letter about the service that I received and was quite surprised at the results! Not only did I received a phone call with a complete apology, but I also received a rapid reimbursement check for ALL the above. Furthermore, if I have any further problems with my truck, I was given a point of contact that will "personally assist" in resolving the situation. I just wanted to pass on to those that might be in my same situation the correct address:



Daimler-Chrysler Customer Center

P. O. Box 21-8004

Auburn Hills, MI 48321-8004

Attention: ANYONE WHO GIVES A DAMN



Good luck!

 

[csutton7]

a silver lining---that's very good news--thanks..... chris

 

[HVAC]

Gullable

Dave, If you beleive your dealing with somebody new then... . It's still the same tech guy with Led Zepplin headphones at the dealer! Did they get rid of him??? Now they have you feeling good and preaching their praises.



Believe nothing that you hear... Archimedis 411 A. D.

 

[dresslered]

Now they have you feeling good and preaching their praises. Believe nothing that you hear... Archimedis 411 A. D.

Not exactly preaching their praises... . I just want to see 10,000 angry members mail in complaints about their lift pumps. Also, I believe nothing that I hear. But when the check was cashed, I saw green.



P. S. Chris and Nowel-

I bet you both could get a free pump out of them if you just said that your trucks were only driven by old lady's to church on Sundays!

 

[stevek]

Could there be hope? It sucks that you had to do it yourself but I'm happy that DC ponied up in the end.

 

[HVAC]

Counter Agent

Dave, it's clear that they have brainwashed you and you are now in cahoots with them. As a counter agent they have made it your mission to snare innocent Chris and I We will not be denied the HIGH performance we have coming to us.

Yes, we are WORTHY!!! Arrr Arrr Arrrr!!!



BTW, you missed this weeks meeting and Ram Runners

rules dictate 300 push ups or a Ram Runners weekend club sleepover at your house

 

[csutton7]

with beer!!!!!!..... chris

 

[dresslered]

You're welcome anytime you want with all the beer that you can drink! We're digging trenches and building a cabin.