I have had a DDUFM for over a year now that I bought used from another TDR member. Has anyone ever had to send a second hand box in for checks or repairs? I would like to have the box given a "once over" and maybe even updated with a newer version SW. I called with DD a few months back about it and the rep I spoke with pretty much led me to believe I was SOL on any work on it and would just have to purchase another. He told me he'd have to check with Edge, but that was his take on it.
That just didn't sound like the same cust. service I've heard others brag about.
That just didn't sound like the same cust. service I've heard others brag about.