warranty
J- Just took my truck to the dealer to check my RB4. Told the service writer that the radio would forget presets, then, after restarting the truck, it would remember them. Sometimes it would not play in stereo, then other times it would. It seemed to happen randomly. Dealer checked it out, and said it was an issue on some units and that they would replace it under warranty. Don't know if that would work in your situation, but it might be worth a try. Bruce