Engine/Transmission (1998.5 - 2002) Dealer Question for ya'll

[Deadbus]

I had an interesting run in with one of my local dealers. They were going to perform TSB 21-009-01 on Monday. I called later that day and they said it would be ready on Tuesday or Wednesday. So I wait. I call on Tues, I get the service manager who outright tells me it ain't in the shop and most likely wouldn't get in until Wed. I remain patient, something the Navy taught me. I call today and he says they got it in the shop, but ain't touched it. Be ready on Friday, they were real busy working on a van. I told him I wanted my truck back and would give to him while I was on vacation, the time I had scheduled for a SBC clutch job. He asked if I had the clutch, I said yes. He said put it in the truck when I drop it off and they would take care of it free of charge, for jerking me around for 2 months. Oh yeah, forgot to mention that the original tsb paperwork started on 9 APR. Ordered the parts 3 weeks later, then had to order tools. Finally got everything in and setup on 24 JUN.



Should I let 'em touch the clutch? He is aware that it is a SBC.



Vince





P. S. Thanks for all your help.

 

[jbone]

getting ready to retire from the same outfit you learned your patience from----don't think I would let anybody that Lied to me as many times as those guys did to touch my truck!!! I think you are just asking for trouble... ..... my 2 cents... ... ... ... . R, J. B.

 

[Deadbus]

Thanks

JBONE-



Thanks for the reply and for your service. I got 8 in now and at least another 12 to go. Good luck in your retirement. Anything I can do let me kow. I'm the A/CCC up here.



Vince