Dell Computers Are Anti Gun !

[fest3er]

Originally posted by The patriot





I'm just stating the facts. The fact remains that unions historically support anti gun veiws by supporting anti gun candidates. ...

Is it the unions that are anti-gun? Union members? Or union management? Methinks it is the latter.



Fest3er

 

[me4osu]

Dell's Response

A friend of mine recieved this and forwarded this to me. Easy now, don't flame me... . I'm not defending them, just posting this for those of you who might want to read it.



From: -- email address removed -- [mailto:US_Dell_Inquires@Dell.com]

Sent: Monday, March 04, 2002 4:27 PM

Subject: Statement from Dell Computer Corporation...



Dear Valued Customers and Friends:

We appreciate the opportunity to clarify the facts regarding a customer issue reported in the media and Dell's position on political or social issues that many of you care deeply about.



Regarding Handgun Rights/Handgun Control... .

Dell is a publicly-traded, customer-focused company with customers, shareholders and employees on both sides of many public, social and political issues. Our place is to serve our customers rather than to endorse or support one position over another in public debates outside the scope of

our industry. We do not discriminate against any business, regardless of the products or services they sell, nor do we discriminate against individual customers. We do, however, respect the right of any organization or individual to have

their own point of view. We follow all laws, rules and regulations.



Regarding allegations that Dell supports Handgun Control organizations through the Dell Affiliates program...

Dell as a company remains neutral on handgun rights and handgun control. Dell customers can support causes and organizations, if they choose, through Dell's affiliates program and charitable websites such as igive.com and progressivefunds.com. These sites feature links to Dell's website. Dell's affiliates program provides a way for customers to support the cause or organization of their choice through their Dell purchases. Affiliate participants, such as igive.com and progressivefunds.com, include organizations and causes on different sides of nearly every social issue. Some of the organizations participating through Dell affiliates such as

igive.com and progressivefunds.com. , promote handgun rights, others promote handgun control. Handgun Control Inc. (HCI) has been reported as one organization that participates in this program. Others including The Gun Owners Foundation and the Michigan Coalition for Responsible Gun Owners Foundation, Inc. also participate through Dell affiliate igive.com.



The only organizations prohibited from participating in Dell's affiliates program are those that promote sexually explicit material; promote violence; promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; or promote illegal activities.



Regarding the assertion that Dell cancelled Mr. Jack Weigand's order for a notebook computer because of his firearm association...

We made a mistake. Mr. Weigand's order was improperly cancelled because we did not gather the additional information required by U. S. law to process his order. Dell flagged Mr. Weigand's order (initiated under his company name Weigand's Combat Firearms) for additional follow-up (and then we failed

to do so) because of the word "combat" in his company name. This internal control is in place to ensure that a domestic purchase is not redirected to an end user for a prohibited use (such as the creation and development of weapons of mass destruction) or to a country that has been restricted from

receiving U. S. technology exports (such as Libya, Syria, Iran and Iraq).

This due diligence is required by U. S. law. We also review orders for words such as "nuclear," "missile," and "plutonium. " Dell's process excludes reviews for "guns" or "firearms. "



The mistake was ours because we failed to follow our process. We failed to call Mr. Weigand for information that would have satisfied legal requirements and ultimately would have resulted in completion of Mr. Weigand's transaction. We have apologized for this mistake directly to Mr. Weigand. We have tried to make it right with our customer by offering him a free computer (which he declined to accept) for his trouble and inconvenience.



Dell has many customers and employees who are handgun owners and enthusiasts. We know that gun owners and advocates, such as Mr. Weigand, are law abiding Americans, and as such, can understand and appreciate our efforts to comply with American export laws, while serving all customers.

We have heard from many of you over the last few days, and we appreciate the opportunity to speak with you directly about these issues. Your relationships with us, and your feedback about our products and services are crucial to our success.

Sincerely,

Tom Green

Senior Vice President,

Law and Administration

Dell Computer Corporation

 

[The patriot]

Oh OK I get it. If the name of the orgainzation is "Al-Queta, United States branch, Attn: Osama" they wont sell them a computer.

But if it's "Osama's babysitting service" it's OK.

That clarifys that... .



Eric:-laf :-laf

 

[GSchlegel]

I know some of you may not agree with me, but I think Dell sounds like a standup company. They acknowleged they made a mistake and appologized. They even tried to make it right.



And note that the letter came from a Senior VP, not some middle level no-body. Since he's the Senior VP of Law and Administration, I'd imagine a few heads rolled and this won't happen again.



I also know that the stink everyone made got their attention!



Gene

 

[Chris N5CWM]

grrrrrrrr

DELL. . I can't stand 'em anyway.



Feck em.