the dealer is right. The Tracrite is worthless in that situation. I ran a search the other day on the Tracrite and found some interesting facts on the Tracrite. Look on page 199-200 of your owners manual and it tells us to set the parking brake lightly to activate the Tracrite from a dead stop. Mine work so so if I have some forward movement but in the circumstance you mention I'm just stuck. From a post I found someone got a answer from "STAR that says the transfere of power from wheel to wheel is torque sensitive and must have both wheels spinning [not stationary] to function. It is possible for the Tracrite diff to not send power to a wheel not spinning. Example: Accelerating from a stop with one wheel on ice and the other on dry pavement. If accelerating is fast , the wheel on the ice may spin and never send power to thewheel on dry pavement side. A slow start may necessary to start the vehicles momentum".
The only way the Tracrite will work is if both wheels are turning which means run the red light/stop sign or get stuck. Works great for layin' down two black marks but is a POS at a dead stop.
JIM
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