drivers seat back broke today

[Summit]

got in the truck this afternoon and the lumbar support let go, snap. well after a couple hours i stopped and managed to get the seat back apart and found there's a white plastic strap around the lower third of the seat that broke. i wonder if D. C. will send a new seat back or have someone pull the seat apart and try to put a new strap on it? with all the parts on restriction and a seat back not being a common part i can only imagine how long it will take to get it fixed?

is a seat covered under the 3-36 warranty?

what a pain in the ... back

 

[roperteacher]

3/36 is bumper to bumper as I understand it!

 

[Pawpaw]

I bought a new Intrepid in '97 and had a problem with the vinyl piping on the "leather" seat wearing. They replaced the driver's seat with no hassle at all.

 

[Moterhead]

I've seen more than just this post on lumbar support failures, so it's not a rare as you might think. Hopefully the repair will be a better design and last longer. Being an '04, your truck is a max of what? 11 months old? Let's hope that doesn't mean every 11 months you get to repair it!