I can't believe he finds any time to go to the bathroom.
All it usually takes, to convince anybody, is a phone call to Bill himself. I feel terrible sending more people to him, because I can't fathom how he can give everybody the service he does. When I, a non-customer, had problems with my transmission, Bill gave me phone calls on Sunday to help me diagnose the situation and offer advice.
He has dedicated his career to making the best transmission components for the Dodges (which are terribly weak from the factory). A lot of people wish Dodge would put Allisons in their trucks. Most of those who have tried his stuff, wish Dodge would put Bill's parts in.
My only hope is he'll have the same enthusiasm in a few years when I need (read: can afford) to have mine done right.
THANKS BILL!