FLynes said:CBrahs,
Please educate me... . what is a Purchase Survey, how do I get one and what shutter speed should I use to capture the sales manager's face?
Fred
It's a questionnaire from D/C about your purchase of a new vehicle. You should get one in the mail about 60 days from the purchase. Evidently, what you write on the survey carries some weight. I have my doubts, but the sales people act like it does.
I received one after I purchased my '03.
My wife recently bought a new Honda Odyssey and the salesman "coached" her on how to fill out the survey. I helped my cousin buy a '07 Honda CRV last week and the salesman asked her to fill out the survey in a "positive" light.
Detroit's Big 3 dealers certainly could learn from the Honda folks. It's like night and day buying at a Honda dealership. No hassle, no pressure, no BS!
Bill