Just a little update..... after many years with PacBrake, Harold decided that the grass was greener on the other side of the fence... . he's let some of us sit and wait for replacement parts, and/or credits... . so his moving on hasn't bothered me much... . They are working to get caught up... and training new people... .
All the years we've been with PacBrake I've had one guy who through the years has helped... he knows that when I have an issue its not someone crying wolf, and has done a great job dealing with us and our customers when necessary...
I'm very lucky in that I've had the chance to go to their operation many times over the past 15 years that I've owned this company. I've also been very outspoken in that you need to understand the theory of operation to test and diagnose problems...
I've had a couple of customers who've had issues with the air compressor like Jack in Alaska... . in each case PacBrake has taken care of them... . but we've seen some issues with that compressor running excessively because of a small leak... I'm sure Jack will check his when he gets it back together... BTW Jack... do you do a lot of fishing there...
I've been to your great state 2 times on a goldwing and a couple times flying up... and its on my bucket list to visit for the summer in my 5er. . and sort of poke along and really see the country... . my last trip had me flying out of Homer over the inlet and landing in the Katmai to hunt bear... . with a camera... . OMG, 6 hours within yards... that was before digital camera's...
Let me get off the soap box... .
All the years we've been with PacBrake I've had one guy who through the years has helped... he knows that when I have an issue its not someone crying wolf, and has done a great job dealing with us and our customers when necessary...
I'm very lucky in that I've had the chance to go to their operation many times over the past 15 years that I've owned this company. I've also been very outspoken in that you need to understand the theory of operation to test and diagnose problems...
I've had a couple of customers who've had issues with the air compressor like Jack in Alaska... . in each case PacBrake has taken care of them... . but we've seen some issues with that compressor running excessively because of a small leak... I'm sure Jack will check his when he gets it back together... BTW Jack... do you do a lot of fishing there...
I've been to your great state 2 times on a goldwing and a couple times flying up... and its on my bucket list to visit for the summer in my 5er. . and sort of poke along and really see the country... . my last trip had me flying out of Homer over the inlet and landing in the Katmai to hunt bear... . with a camera... . OMG, 6 hours within yards... that was before digital camera's...
Let me get off the soap box... .