Here I am

Expen$ive fuel fillup lesson in Lewisville, TX

Attention: TDR Forum Junkies
To the point: Click this link and check out the Front Page News story(ies) where we are tracking the introduction of the 2025 Ram HD trucks.

Thanks, TDR Staff

Edge Vs. Tst

Edge or Banks or????

Status
Not open for further replies.
This last Monday night I filled up with over $50 of Shell premium diesel (whatever that is). About 1. 5 miles from the station my truck started to knock on one cylinder - sounded like the pilot injection was off on one cylinder. The next morning it would barely start - I couldn't tell if it was running on its own or on the starter, but finally it began coughing to life.



Took it to Huffines Dodge in Lewisville, TX and told my service advisor about what had transpired. One of their diesel techs though it might be a loose injector and would check it out. They put a fuel sample in a glass jar which shows that out of a 3" deep sample, the bottom inch is dark brown sludge with "stuff, dirt, junk" settling at the bottom and the top two inches of liquid looks like cloudy Mountain Dew.



$427 to drop the tank, flush the fuel system and injectors and buy 10 gallons of good Dodge dealership diesel.



Lessons learned:

1. ) Never let the tank get below 1/2 full before filling up again.

2. ) Always buy fuel from a station that has lots of diesel turnover.

3. ) The WIF indicator gave no alert.

4. ) Even the BIG fuel companies are only as good as their retail distribution point's quality.

5. ) I'm impressed with my dealership, service advisor, and my tech

6. ) Always keep your fuel receipts.

7. ) Shell stands behind their product and quickly admitted to having a problem at that station. They opened a claim number and have requested the fuel proof-of-purchase, a description of the incident, and the repair bill.

8. ) I would buy a quick-sample test kit to use before a fillup if it were available.



PM me if you work in the Lewisville, TX area and I'll give you the location of the station to avoid.
 
I have heard horror stories like yours before. This is my first diesel, and I am grateful for having found this board to guide me along. After reading some posts on this board, I decided that I was only going to buy my fuel from truck stops, since they would seem to have the highest turnover rate. I have to question why we have to fill up with over half a tank. I usually let it go down below 1/8th before I fill up. What's the reason for that?



I saw a Shell station in Grapevine just the other day, and noticed the sign said "premium diesel". Not sure what that means, but since I saw no one at the diesel pump, I wasn't about to try it. I have started using an additive like diesel kleen or stanadyne just in case. I wouldn't know which one is better.
 
I decided to fillup at a half a tank in case I get another bad fuel load maybe the 50 /50 mix wouldn't be as bad as what I got: 32 gallons of garbage.
 
I don't think their premium diesel is anything other than the same ole stuff they usto sell. I've begun to see more and more stations advertising it, but something tells me it's the same ole stuff. They spew out "new and improved" which really means higher prices for the same ole stuff.



Just my . 02

Nathan
 
Sorry to hear of your problems CPittman,



I have been lucky so far as not getting a bad tank of fuel. I usually fill up at the Quarles truck stop or the East Coast truck stop seeing how it's on my way to work.



As far as Premium diesel, I would think it should be anything with over a 40 Cetane number. I can't understand either why these places call it Premium :rolleyes: when it is the same stuff.



Phil
 
Thats what I mainly use is Shell fuel. Around here it is just the regular deisel fuel. I have not seen any of the Shells I go by with premium. I think the main thing is to keep/get a receipt. I am sure Shell will cover your expense's. Make em throw in a little something extra for your down time.
 
These pictures show the fuel sample from my tank; one has the liquids separated and the other shows partial suspension. Its a testament to these engines that the truck even made it to the house, not to mention starting the next morning and running back to the dealership. The two liquids completely separate within 90 seconds.



#ad
#ad
 
What I would do is get a clean glass jar. Fill the jar up and look at the fuel for dirt and water. Then fill the tank up. Yes I do this.
 
this is one of the biggest reasons why i hated to see pickups do away with the duall tank option,saved my bacon a few times over the years... .
 
As a follow-up, Shell called yesterday and they are paying the $427 repair bill in full, and they are paying the $52 for that tank of bad fuel. So, I think that's pretty responsive in today's corporate world - I'll still buy diesel from Shell / Texaco.
 
I think that's very good of them, and it's their way of saying that it's an isolated incident.



often times, the fuel in the underground tanks gets all stirred up when the fuel truck comes and refills them... if they're sub-par and have algae and stuff in them, it gets stirred up, and if you fuel up before it settles, you get what you got! :(



I generally only fuel up at truck stops, but there are a few stations that I'll fill up at in the area. but I always visually inspect and smell the fuel coming out of the pump before I fill up. even at truck stops.



and I have no problem running my tank down to empty, but I've got a mechanical lift pump, so I'm not worried about hurting it.



Forrest
 
I want flying with a friend once. Part of the pre flight checkout was sampling the fuel. It makes me wish Our tanks were equipped with a sump and drain. that would make it easy to Check things out every once and a while.



I had an old Chevy Luv that was dying and refusing to start intermittently. I rebuilt the carb, changed Out the plugs and wires and it was still having probs. Then I siphoned some. gas for my moped and discovereda nice layer of water in the tank!
 
Two days before I was to leave on a 2800 mi trip to my grandparents for Thanksgiving I stopped at the same local station I always fill at and got about 30 gal of water. Truck started and ran approx 200 yds before dying and then would not fire, towed to shop and found it was water from rain the night before and I was the first to pump it. When my wifewent back to fill out the report there were several other trucks dead. Station covered all 4300. 00 of the repairs including new fass vp44 injectors and total cleaning of fuel system. I still buy 100% of my fuel from this station and could not be more happy with their customer service and buisness practices. Truck is running fine.
 
this is good to know I due wish there was a way to ckeck the fule before it goes in, I will only bye my fule from bussy truck stops of bye the freway that I know they turn fule over more often
 
Forrest Nearing said:
often times, the fuel in the underground tanks gets all stirred up when the fuel truck comes and refills them... if they're sub-par and have algae and stuff in them, it gets stirred up, and if you fuel up before it settles, you get what you got! Forrest



I think you're right about stirring up the junk in the tank. I took this picture a couple of days after I bought the bad fuel. I asked the service guys in this picture what they were doing and they said they had to install completely new pumps and that they were going to raise them off the bottom of the diesel tank another foot or so from where the previous in-tank pumps were. Based on what I got, the previous pumps must have been right on the bottom of the tank.



#ad
 
Status
Not open for further replies.
Back
Top