Faking the dealer

[KBertetto]

When I brought my truck in for the mileage flash (it worked by the way) the tech was checking out my gauge, AFE PG7 w/torque tube, and BD short shift. All he said was "sweet, I like the turbo whistle". I asked him about warranty stuff with these things installed on it and he basicly said what Tommeygun said in an earlier post. The only part on my truck that isn't warranted in the exhaust manifold (drilled and tapped) and the trans... but that's only if the shorty kit were to cause a failure (not likely). My advice is to find a dealership service department with some common sense. Up here in Anchorage, only 1 of the 2 falls into this category.



Bert

 

[Po' Riggity]

I haven't modded my truck yet, but I plan on at least gauges. I am also going to go to my dealer, and ask them specifically about modding my truck. My dealer is generally cool about mods, and if they don't cause the failure, they don't mind fixing the truck. . but my truck's got 6k miles on it and I havent had a hint of any problems. Lying to the dealer is decieving at best, and my integrity is better than that, even if thier's isn't.



Scott

 

[Tomeygun]

Owners attempting to justify their own faulty morality have no problems digging up justification points for their own obvious character flaws...



I modded my truck nearly from day one - and in so doing, fully accepted total responsibility for potential failures. I've had my truck back to the dealer twice, once to replace a defective passenger side mirror - and again to replace a failed vacuum pump seal - I made no attempt to frantically remove or disguise the obvious installation of my mods, and the dealer didn't make any mention of them either!

... ... ... ... ... ... .

Gary, Got a question for ya



So what if when you took in your truck to get that mirror and the vac. pump fixed, they said "sorry charley"--- I see you have had a boost elbow on at one time, possibly a fueling box, I believe those two faulty items will be on your dime... . (as he laughs because he stuck you with a larger bill than what he would have made from DC)



And what if there were only 2 dealerships within, ohh, lets say 250 miles or you, Well the one just told you your warranty is null and void...



Would you take that chance on the next dealer? Or would you put that factory looking clamp on and know in your heart that the two items that are broke SHOULD be fixed under warranty??



Anyway, to sum up, I will have NO problem decieving my dealer if it is to only get what I truely am entitled to! (luckily though i do not have to, as my manager knows the rules)



Luckly it seems there are many dealers that go it the right way, But I asure you there are many that do that wrong way as well



(a little side note... I sold a guy named kevin O. a truck and he put 315s on it, and he had a clutch problem, well my service writer said sorry, no warranty... MY OWN GUY!! -- I said "you know thats not right" - he said "sure it is") BULL!! -- I drug him in my service managers office and set him straight, but until that day, he was denying warrantys for oversized tires - I guess he took it upon himself to make the rules, SOOOO even some writers dont even know the correct warranty rules, even if the manager does!)

 

[CaptNemo]

I've had my rig back to the dealer "one" time for a very minor issue right after purchase. They'll never see it again short of the crankcase spontaneously bursting into flames.

I actually think my dealer is one of the better ones out there. Just don't want anybody messing with the truck unless I absolutely can't do it myself.



Mike

If it's the one on Hwy 90, I was just there today and getting them to do a TSB 18-037-04 flash was like pulling teeth. I've been down this road before and I brought a copy of the TSB for them so they couldn't claim that they "didn't know anything about it".

I've had trouble with the service dept. there with my gas engined trucks as well. But Jim the Service Writer was always good at getting the tech's screw-ups fixed.



Also, getting the problem diagnosed has been an ongoing problem. I had an automatic trans in my '01 that had a bad (slipping) lock-up clutch in the torque converter. The trans tech couldn't duplicate the issue in his 3 minute test drive ( Techs don't get paid for test drives ) so I had to take one of the service managers with a computer box on a ride all the way to Chunchula to make sure that he saw and confirmed the slippage. After that, they replaced the converter without further question. The slippage issue ceased completely.





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[MUDDY]

one local dlr here even voided a liftpump wrrnty cuz of 315s. unbelievable,,,,but it actually happened. then he charged the guy 3 times what he shldve to replace. shame on the crooked dlrs. im glad there is a good dlr w/ common sense in the area

 

[Patriot_RAM]

My dealer didn't want to cover my torn door seals under warranty. He accused me of opening my doors too often!!!!!!!! Thank God there was a TSB for the problem!

 

[DPelletier]

Ok,

We have another warranty post with all the same people espousing the same positions as they always do, so I guess I'll do the same;



- I would agree that people with a fueling box or big injectors or other power enhancing mods ought to accept responsibility for voiding thier engine and drivetrain warranty. This, of course, shouldn't affect the warranty on the paint, radio, power windows, etc. etc. The same holds true for 44" tires voiding warranty on ball joints and steering stabilizers (for example). Much as Tomeygun has said.



- Some people make it sound that we should give up our warranty if we so much as install aftermarket mudflaps. I paid x dollars for my truck(s), which includes both the hardware (the truck) and the related value of a new vehicle (the warranty) and I will aggressively pursue my warranty rights. Perhaps if they gave me a rebate to buy the truck sans warranty then that would be an option, but they don't. It's my warranty, I paid for it and I want it.



- My drivetrain is completely stock and is likely to stay that way until I have recouped all or most of my warranty $'s. If a dealer were to void my engine warranty for my gauges, they will be getting a call from my lawyer. If something fails at 60,001 kms, I fully expect to pay. They have to draw the line somewhere. I warranty all my construction projects for 1 year. If something blows at 366 days, too bad, its a contract. Your warranty is also a contract. I feel for the people who have thier trucks "flagged" for warranty refusal because of mods or who have a completely unrelated warranty repair denied. Its not right and I have no problem with those individuals making sure they are not drawing attention to themselves or thier truck.



My 2 pennies,(1. 5 pennies U. S. )



Dave

 

[MUDDY]

as far as drawing line at 100,000 mile engine wrnty. take block #53 for exmple. a known problem and their fault,not the customers. box stock rigs can have a crackd 53. so an ez box shldnt be blamed as the cause. and if ya have 102,000 mile on it they shld work wit ya. its a million mile engine for cryin out loud. shldnt have to put up w/ that. if i wanted a low milege engine i wldve saved $ and bought a gasser



kdp pops out,,,,,,they shld make it right cause that shldnt happen



and an ez wont cause the vp-44 to go tu. their crummy lftpmps do by not supplyin enuff fuel





a few years ago the manufacturers and dlrs wld go outa their way to wrk wit ya and make things right. taint the case nowdays. they like to put blame on the customer



i had an extnded dc wrrnty on this rig but cancelled it. taint worth the hassle or the paper its printed on in my case

small print stated that if wrrnty is void or restricted in any way,,,,,,the whole ext wrrrnty wld be void. hmmmmmmmmmm,,,,,,,,,,that means my pac-brke on my dtt 48re equipped 3500 wld make my windshld wiper wrrnty no good. wth im ready to let dtt be my transmission wrrnty station but dc shld still cover my wipers but acording to small print no way.

 

[rbattelle]

My dealer didn't want to cover my torn door seals under warranty. He accused me of opening my doors too often!!!!!!!! Thank God there was a TSB for the problem!

Please, PLEASE tell me this is a joke.

 

[ROCKJEEP]

I agree that items that are broken from any bombs I have done are my fault and would not even take it to the dealer. But when my dealer sees a bomb I have done and voids my entire warranty on the truck then we have a problem. So if a little clamp saves my warranty on my interior then I say it was worth it. I'm sorry there are some here thumping there bible and don't agree, so don't do it. But when you have true warranty work needed and they deny it because of some unrelated mod you have made don't tell me about it.

 

[BRayls]

"If a dealer were to void my engine warranty for my gauges, they will be getting a call from my lawyer. " well said Dave. sounds like most here are forgeting the standard is there by federal law. http://www.ftc.gov/bcp/conline/pubs/buspubs/warranty.htm#Magnuson-Moss link to the magnuson-moss info. you guys that have been flagged need to spend your bucks on a lawyer to protect your rights. however I feel like the rest if you did cause the problem you should eat it.

 

[Guest]

These are stupid things to post in here... . Maybe Dodge techs frequent our forum to learn from this kind of stuff... ... I'm not against fooling the dealer at all I just thing the info should stay incognito...

 

[Moose Truck]

I had a dealer in CT tell me at 102K that the rust under my doors was non repairable under warranty becuase I did not wash the truck enough, and that I need receipts to prove that I washed it weekly!!! Any how, I had bought it used and had no receipts. So I will fix it myself. Moose

 

[joeyou]

I think I like the HONEST approach. I made my first mod at 4 months, and I completely understood that I was my own warranty station, and I had no problem excepting the consequences. Sure you can LIE and deceive the dealer, it happens all the time, and your post proves that. But each to there own I suppose, i don't lie, cheat or steal any other time so I see no reason to start now. You on the other hand must feel pretty comfortable with that role? There is a good reason the Dealers are always seen as the bad guys, it's because of people like you that have no remorse in intentionally deceiving them. It is plain steeling to take from someone, what isn't rightly yours to take and we , the buying consumers, have to pay for those that participate is activities like you describe. I made my own choice to modify my truck, infact I modify every vehicle I buy, and I will accept what happens because of it. I also sleep very well at night, thank you.

I completely agree.

 

[Ram4Sam]

Of course, it's our fault...

" There is a good reason the Dealers are always seen as the bad guys, it's because of people like you that have no remorse in intentionally deceiving them. "



What a pile of horse hockey! Like it's our fault that the dealers, the ones who choose to be so dishonest, run their business in such a sad way.



The dealer who sold me my truck flagged my warranty because of my red valve cover, fast coolers, and Mag-hytec rear cover, so by the reasoning of the self-righteous bunch, It's my fault this dealer chooses to not follow the law. Another huge pile of horse hockey!



Kory, you riled up the secret group known as the Self-righteous Keepers of the Sacred Rams, good for you! Can I buy you lunch sometime?



Sam

 

[ROCKJEEP]

Well hello neighbor, sure lunch sound great. I'll even bring you a clamp for the turbo. :-laf I'm guessing from how close we are the you are also another disatified moss motor customer. Its those who have bashed me for trying to save my warranty, (not on the bombed motor but on the rest of the truck) That **** me off. They are the hall monitors of the dealers. Crying he bombed his truck, but when its there time for any work done and its denied they will cry and I won't care.

 

[Tomeygun]

Well hello neighbor, sure lunch sound great. I'll even bring you a clamp for the turbo. :-laf I'm guessing from how close we are the you are also another disatified moss motor customer. Its those who have bashed me for trying to save my warranty, (not on the bombed motor but on the rest of the truck) That **** me off. They are the hall monitors of the dealers. Crying he bombed his truck, but when its there time for any work done and its denied they will cry and I won't care.

we should have "factory clamp BOMB" party !!!



I will be there :-laf



While you are at it, I need another fuse box cover so no one sees my velcro for my PwrmaxCR (agains so I am clear, it is so my ABS system is fixed under warranty as it should be)

 

[GWoody]

we should have "factory clamp BOMB" party !!!



I will be there :-laf



While you are at it, I need another fuse box cover so no one sees my velcro for my PwrmaxCR (agains so I am clear, it is so my ABS system is fixed under warranty as it should be)

A little WD40 will melt that velcro glue real easy!!! :-laf :-laf :-laf :-laf

 

[ROCKJEEP]

now you have me worried. I have the velcro strips on the fuse box and now I am worrie that if I ever have an issue with the paint my warranty will be voided by the velcro :-laf

 

[vette75406]

CAPTNEMO and MHENON , I also live in Mobile and am glad to help with any parts you need for your trucks. Most likely can help with warranty issues as well . I have worked with Jim at Mark Dodge and he is a very good advisor. I work at Chris Myers in Daphne in the Chrysler/ GM Parts Dept. ,and I dont mind giving you a discount or anybody else on the forum for that matter that come's through town. Thanks and hope I can Help , JAMES





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2000 QC 2500 4X4 LWB 3. 54 AUTO MAGNAFLOW LIGHTFORCE



In shop right now to have injection pump replaced under warranty (thank goodness ) Oo.