Got my truck back from the dealer last week (it's still under warranty) for a leaking left front axle seal. It took them two weeks to replace because they broke the hub/bearing assembly on the passenger side when removing it... . so I got a new one of those as well. They went ahead and put both the right and left axle seals in, since they had to completely tear the front end down anyway.
Guess what..... now BOTH SIDES are leaking like crazy!
It looks to me like the left side axle tube comes out at an angle. Are they supposed to? If you are in front of the truck, crouched down looking straight ahead at the differential, you can see the long tube on the passenger side comes out nice and straight with the pumpkin, but the left side comes out and goes up? Think mine maybe made wrong and caused premature wear on the seal on that side?
Soooo... . Back to the dealer on Tuesday of last week.
Visited the dealer today on my way home from Mt. Sterling. Not a good day! The service manager was busy, so I headed into the garage to talk to the mechanic. Asked him where my truck was, he said around back. "How come?" "Because it needs a complete front differential, the tube is bent. " I said "Remember, we talked about that the last time it was here... the other mechanic said that was normal" "There is a rivet loose and I found some pavement on the bottom of the pumpkin" "How long to get a new one?" "Don't know, ask the service manager" Went in to talk to service manager "How long for a new differential?" "Only a few days probably. You need to call your insurance to see if they will cover this, I don't know if warranty will, it looks like it's been hit" "I don't know what I would have hit" "They really look at the stuff we send back under warranty since we are not a 5-star dealer anymore" "Why aren't you a 5-star dealer anymore" "We've been on probation too long" "Why are you on probation" "Because we have low points" At this time, I'm not feeling too good, so I left.
I'll be honest, I do some off-roading, but nothing serious. It's not like I've jumped it or anything, just horsing around and doing donuts, nothing that should have bent an axle. Besides, how come when I took it in, only the drivers side was leaking, and now both sides are leaking? Help! What should I do? $1000 deductible hurts!
Guess what..... now BOTH SIDES are leaking like crazy!
It looks to me like the left side axle tube comes out at an angle. Are they supposed to? If you are in front of the truck, crouched down looking straight ahead at the differential, you can see the long tube on the passenger side comes out nice and straight with the pumpkin, but the left side comes out and goes up? Think mine maybe made wrong and caused premature wear on the seal on that side?
Soooo... . Back to the dealer on Tuesday of last week.
Visited the dealer today on my way home from Mt. Sterling. Not a good day! The service manager was busy, so I headed into the garage to talk to the mechanic. Asked him where my truck was, he said around back. "How come?" "Because it needs a complete front differential, the tube is bent. " I said "Remember, we talked about that the last time it was here... the other mechanic said that was normal" "There is a rivet loose and I found some pavement on the bottom of the pumpkin" "How long to get a new one?" "Don't know, ask the service manager" Went in to talk to service manager "How long for a new differential?" "Only a few days probably. You need to call your insurance to see if they will cover this, I don't know if warranty will, it looks like it's been hit" "I don't know what I would have hit" "They really look at the stuff we send back under warranty since we are not a 5-star dealer anymore" "Why aren't you a 5-star dealer anymore" "We've been on probation too long" "Why are you on probation" "Because we have low points" At this time, I'm not feeling too good, so I left.
I'll be honest, I do some off-roading, but nothing serious. It's not like I've jumped it or anything, just horsing around and doing donuts, nothing that should have bent an axle. Besides, how come when I took it in, only the drivers side was leaking, and now both sides are leaking? Help! What should I do? $1000 deductible hurts!