My name is Everett, I'm a automotive technician at Capitol City Chrysler, this is my first post. I bought a Gale Banks git kit and guages with pod assembly on 12/08/00. I installed them about 1 week later. I liked the power a lot, it seemed to make a big difference! But what I didn't like was the miss it gave me after I installed the kit. After talking to Banks about it, not being able to resolve the problem, I just wanted to send it back. By this time I had the kit off the truck since I did not want a miss in my 2001 Cummins. From talking to Banks, trying to fix the problem, I went over the, NO RETURNS AFTER 30 DAYS, point. So I talked to them and told them about how we (their techs) were trying to fix the problem during this time. Ok they said but for a 30% fee. I said let me talk to your supervisor, and about 10-13 phone calls later over a period of 3 weeks I got the fee reduced to 5%. So I said ok. Before I got refunded, I had to call 2 more times because I had not seen a refund come through yet. They said the process didn't get put through correct the first time. I just got my refund last week. They also tell me the sold me the wrong kit, by . 5 a year, something to do with the signal to the fuel pump, different voltage on this truck. DON'T BY BANKS, not worth it if you have a problem. Sorry to be so long!