Good Dealers/Service
I haven't done a search for "Dealers" or "Good Dealers" or "Good Service"..... but a thread on dealers that have been would be cool... .
When I was down in California, just before getting to Redding, my Cam Position Sensor(CPS) failed... . truck had 1/2 it's power and the dash was doing all kinds of weird things... . limped into the mega-dealer there, I mean - this place had a drive-up service area that was - well - HUGE... . and me arriving late in the afternoon with a truck problem and from outa state, well, I thought I would get to see the Doktor right away..... not a chance!!!! Monday at the earleist... ... .
But... ... ..... "there's this other Dodge dealership North of here in Redding - not very far away - might be able to help ya... I can call them if you like" (next DUMB question from the "service" guy in a suit please)... .
I limp over to this dealership (geez, I wish I could remember their name)... ... .
Before I can get out of my truck, the Service Manager and a Tech are at my truck with the hand held code reader pluggin it in to see what's showing... . (this is when I find out it's the CPS)...
Parts check shows there isn't one except at the MEGA dealer in Sacramento..... just where I'm going! And, the Tech tells me it's ok to drive there without the CPS working properly - so - I go... . getting there way too late for the dealership to be open, so get a room.
(here's the funny part!)
Drive downtown to get dinner and everything starts to work again!!!!???? (except for the check engine light stay's on)
Arrive at the dealers in the morning - I'm expected, and a Tech is specifically aware of me comming in..... takes the truck (and I) to his work station, tells me the CPS is working fine, resets the light and (even funny'r)... . parts search shows the ONLY dealer in Northern CA to have the CPS was the one I was at yesterday that was soooo great in service to begin with!!!! (they'd thought I had a '99 truck - it's a '01)
Well..... this whole long story about the dealerships in Redding and Sacramento reflects a "good" experience with 2 outa 3 dealerships..... and actually, I have a couple other great experiences with dealerships other than the one I have here in Washington... . but this has gotten WAY too long.....
ps: I sent the dealership in Redding that treated me sooo well a gift box from the local smoked salmon company... ... and they were not the first "on the road" dealership I have sent smoked salmon to - the guy's in Burns, OR were awesome to me too!!! (can you say "Lift Pump" @ 16K Miles!
