My BIL has worn out one Generac in his RV and installed a new 4800W Prime Pac 50, Model 2010-3 about 14 months ago, the generator now has 950 hours on it... He is a full time RV'er
From day 1 it has expelled oil out both the air breather and the vent system to the engine. .
It has been removed and repaired 5 times by Generac Distributors in 5 different locations bases on calls to the factory and their warranty support... In each case the generator is good for a few days than starts to expel oil again.
He is a retired Pilot (Learjets) and is anal about how he takes care of his stuff. I can assure you that he's followed all the maintenance schedules. And assure you he's putting in the exact amount of oil in the correct weight when he changes the oil and filter.
The factory is still supporting him even though he's out of warranty but the last repair in Alaska cost him several hundred dollars in travel costs and generator rental while his unit was in the shop.
We're after 2 suggestions... 1 - any clue to what is actually wrong, in each case the factory has told the service departments what to do and what parts to replace yet the problem continues. We've run an old fashioned leak down test on the cylinders looking for excessive blow by and we don't see a problem with the piston/ring/cylinder sealing. 2 - the factory won't replace the unit, even though they have at least 5 documented repairs for the same issue. . what must he say to get a replacement or a repair that will take care of the problems. .
Thanks for your input.
JIM
From day 1 it has expelled oil out both the air breather and the vent system to the engine. .
It has been removed and repaired 5 times by Generac Distributors in 5 different locations bases on calls to the factory and their warranty support... In each case the generator is good for a few days than starts to expel oil again.
He is a retired Pilot (Learjets) and is anal about how he takes care of his stuff. I can assure you that he's followed all the maintenance schedules. And assure you he's putting in the exact amount of oil in the correct weight when he changes the oil and filter.
The factory is still supporting him even though he's out of warranty but the last repair in Alaska cost him several hundred dollars in travel costs and generator rental while his unit was in the shop.
We're after 2 suggestions... 1 - any clue to what is actually wrong, in each case the factory has told the service departments what to do and what parts to replace yet the problem continues. We've run an old fashioned leak down test on the cylinders looking for excessive blow by and we don't see a problem with the piston/ring/cylinder sealing. 2 - the factory won't replace the unit, even though they have at least 5 documented repairs for the same issue. . what must he say to get a replacement or a repair that will take care of the problems. .
Thanks for your input.
JIM