Fullerton Dodge in Somerset NJ.
I am very nervous whenever someone works on my vehicles, so naturally I was on edge when I dropped the truck off for warranty work. A friend had bought his Ram there and had been in for work and found out that there's a good Cummins tech there, so I figured I would try them since my selling dealer is over an hour away in northern NJ.
I called for an appointment and informed them that I did not purchase from them. The writer said it was not a problem.
When I showed up I gave them my list and noted that I wanted all items addressed, even if it meant leaving the truck there a few days though I set today as a deadline, which gave them 5 days. All work was done as requested and the truck was ready when promised. They even gave me an inspection sheet noting items like brake pad thickness, tire tread thickness, fluid levels, etc. They topped off my washer fluid and added some coolant too. I was pleased when I picked it up.
The work I had done;
Replaced the CP3 (it was leaking)
Had the door seal TSB done (both seals were torn near the mirrors)
Had the reverse lamp switch replaced (they were inop)
The bill to DCX was $1392. 22
I am very nervous whenever someone works on my vehicles, so naturally I was on edge when I dropped the truck off for warranty work. A friend had bought his Ram there and had been in for work and found out that there's a good Cummins tech there, so I figured I would try them since my selling dealer is over an hour away in northern NJ.
I called for an appointment and informed them that I did not purchase from them. The writer said it was not a problem.
When I showed up I gave them my list and noted that I wanted all items addressed, even if it meant leaving the truck there a few days though I set today as a deadline, which gave them 5 days. All work was done as requested and the truck was ready when promised. They even gave me an inspection sheet noting items like brake pad thickness, tire tread thickness, fluid levels, etc. They topped off my washer fluid and added some coolant too. I was pleased when I picked it up.
The work I had done;
Replaced the CP3 (it was leaking)
Had the door seal TSB done (both seals were torn near the mirrors)
Had the reverse lamp switch replaced (they were inop)
The bill to DCX was $1392. 22
