Engine/Transmission (1994 - 1998) Good Service From Isspro

[CorneliusJ]

I ordered some gauges from a company in New Hampshire. Nice people but they pulled the wrong gauges. Received them Friday afternoon (California time) and discovered the error, I tried to call them but their shop had already closed. This was going to set me back at least 10 days, with standard shipping, so I called Isspro to find out if they could do anything. I talked to Kathy Gray in aftermarket gauges and she said they would send me out the right gauges(no charge) and settle it with the NH company on Monday. I have to return the wrong gauges but I get the right gauges on Mon or Tues, saving me a lot of time. So, a good word for Isspro, they were very very helpful and I appreciated their willingness to go to the trouble to fix a problem that was not really theirs! The NH people are also nice, but they were closed and I need to get those gauges in.



Jim

 

[Extreme1]

That's similar to the experience I had with them a few years ago, A1 customer care from them.